Run Like Clockwork: Small Business Operations

In this coaching episode, Adrienne Dorison and Emily Doyle sit down with Ben and Cody, co-founders of 5 Star Interpreting, to tackle a challenge many visionary founders face: What does your role become when the business runs without you? If you’ve ever felt unsure of how to stay involved at a strategic level without slipping back into the day-to-day, this one’s for you. Here’s what we cover: ✅ Why “letting go” doesn’t mean disappearing ✅ How to build metrics that matter (and get your team to own them) ✅ Navigating partnership dynamics when your working styles clash ✅ Identifying the high-leverage work only you can do ✅ What a fully developed right-hand leader can unlock Ben and Cody share how their values-driven business model — serving the Deaf community across Utah, Illinois, and beyond — continues to thrive thanks to a strong team. But with growth comes a new challenge: redefining their leadership roles to focus on vision, alignment, and long-term impact. Hit play for a powerful conversation on leadership