Bringing Design Closer With Gerry Scullion

Just announced 'Doing Design Festival V2' - June 18 2021 Today on the show we have Lar Veale, Lead UX Designer for Business Banking in AIB - one of Ireland’s biggest banks. We speak about the journey both Lar and AIB went on introducing Jobs to be Done, and what this actually entailed. I have little experience with JTBD, so I was extra curious and approached the conversation as someone curious about some of the caveats that come with introducing new ‘things’.  https://twitter.com/laurenceveale https://rosenfeldmedia.com/books/jobs-to-be-done-book/ https://strategyn.com More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https://www.thisishcd.com/community/join/ Join our newsletter / https://www.thisishcd.com/community/join-the-hcd-newsletter Learn more about your ad choices. Visit megaphone.fm/adchoices

Today on the show, we have Jo Szczepanska - an incredible designer based in Australia. In this episode, we spoke at length around co-design and how to go about introducing it within organisations. We spoke about Jo’s experience working in this space and spoke about a fascinating project that Jo did called Refugee Realities - aimed to educated school children and the wider Australian public about life as a refugee. Jo was one of my favourite guests ever on This is HCD, and I could have spoken to them for hours.  Connect with Jo / https://www.linkedin.com/in/joszczepanska/ Disability Visibility First-Person Stories from the Twenty-first Century by Alice Wonghttps://www.penguin.com.au/books/disability-visibility-9781984899422 or listen to the stories https://disabilityvisibilityproject.com/ Access is lovePlaces to start https://www.disabilityintersectionalitysummit.com/places-to-startReading list https://www.disabilityintersectionalitysummit.com/reading-list Steph Cousins and Talent without Bordershttp

This episode was brought to you by This is Doing - Online Design & Innovation training More: https://www.thisisdoing.com Today on the show we have Ana Kyra Beks, a Slovenian service design and facilitator based in Germany. In this episode, we speak about Ana's studies at Laurea University in Finland, and her interest in neural psychology and how this transfers to the structuring of online learning, something that many of us are doing on a day to day basis. We even got into some demonstrative exercises in this episode, where Ana completes a fun exercise called 'the Rant' with me - something that was quite funny. Ana is great and think you’ll enjoy this one… Let’s get into it... https://anakyrabeks.com/ https://www.linkedin.com/in/ana-kyra-bek%C5%A1-6b70b65b/?originalSubdomain=si More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https://www.thisishcd.com/community/join/ Training with This is Doing   Learn more about your ad choices. Visit megaphone.fm/adchoices

Today on the show, we have Eriol Fox, someone I recently connected not on Twitter, but within the This is HCD Slack channel. Eriol describes themselves as a human rights centred and humanitarian designer and is one of those designers that makes many of us quite enviable. They can work with organisations in pretty much any area of Design from workshop facilitation through to UX Research, prototyping - they are pretty much an all-rounder! But we speak about Diversity in Design, but not in a superficial way. We try and get a little deeper into areas around speaking up and feeling empowered to do so inside organisations. I loved speaking with Eriol - they are a wonderful person and am so excited to share this conversation with you… https://www.linkedin.com/in/eriolfox/?originalSubdomain=uk https://erioldoesdesign.com/about/ https://twitter.com/EriolDoesDesign More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https://www.thisishcd.com/community/join/ Join our newsletter / htt

Did you know, we launched the Doing Design Festival on January 29 2021? Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers, content designers and much more. Today on the show, we have Dr Lucretia Berry, Co-Founder of Brownicity, an organisation based in the US that is dedicated to advocacy and education and support for racial healing and antiracism. I absolutely adored their hero statement on their website when I first saw it, it says ‘many hues, one humanity’ so was extremely excited to finally get to speak with Lucretia. We speak about racism in-depth, where it comes from, what privilege looks like, and also discuss why African American children are 5 x more likely to drown in US swimming pools. A fact that blows my mind.  Lu

Did you know, we launched the Doing Design Festival on January 29 2021? Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more. Today on the show, we have Laura Kalbag, a wonderful Designer and co-founder of Small Technology Foundation, an organisation focussed on building a more rights-respecting web. They’ve produced some really great things, one of the tools that I use from them is a privacy tool called Better (check it out) Anyway - we speak lots of different things in this podcast, and cover topics related to accessibility and it’s an interconnectedness with Privacy - I thoroughly loved speaking with Laura, and have links to all of their websites and initiatives, including Laura’s book called Accessibility for Eve

Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more.Today on the show we have Emma Jones from Sydney. Emma is a champion of Diversity in Design and Tech and Founder and CEO of Project F - an organisation that works with other organisations to help them improve their diversity internally. Did you know that 56% of women quit working in the tech industry - a statistic that is DOUBLE the rate of men. We speak at length about this in this episode.  https://www.projectf.com.au/ https://www.linkedin.com/in/msjonesinsydney/ Train with Gerry Scullion at This is Doing Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode is brought to you by This is Doing - Learn Design and Innovation remotely via online classes Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more.Today on the show we have Kim Mackenzie Doyle, a name that will be familiar to all of the Irish Design community. Kim is the Former President of the Irish Design Institute and when I say this, I truly mean it, one of the most incredibly forward-thinking individuals in Ireland right now. Kim works tirelessly on projects that she initiated such as Mind Over Matter, and also Why Design - an initiative that aims to address and improve the ration of men and women in Design. We also speak about Kim’s latest project, The Big Idea, something I am involved with as a judge

Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more. In this episode, I am delighted to welcome David Dylan Thomas, author of the new book from A Book Apart, Designing for Cognitive Bias. We speak openly about bias in the design sphere and what we can do to mitigate it - right from the start of our projects. David’s a wonderful guest and also facilitated a wonderful live event for the This is HCD community in Berlin, now available on YouTube - I will add a Link to that in the show notes. David's talk at This is HCD / Berlin - https://www.youtube.com/watch?v=by4-rZRecqc Buy David's book - https://abookapart.com/products/design-for-cognitive-bias More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https:/

In this episode, I speak with Irish garden designer and tv personality - Diarmuid Gavin. He has presented gardens at the Chelsea Flower Show on nine occasions from 1995 to 2016 - He has also authored or co-authored at least ten gardening-related books. For regular listeners, you will be familiar with a recent episode I did with 16-time Grammy award-winning producer, Rafa Sardina - well this episode is continuing on that trend. I am really keen to explore other disciplines to see how they work to solve complex problems and also approach their work. I see gardening and working with nature as a direct parallel to working within organisations. Thinking like this, I was excited to speak with Diarmuid to see how he explores designing for the future and chat at length about external factors that could hinder the designer's vision.  Diarmuid was a great guest - and wanted to give a big shout out to his wonderful Instagram page where he answers questions regularly through his Live events. So if you are interested an

This episode was brought to you by https://www.thisisdoing.com – learn new skills in Design & Innovation via live online classrooms with the worlds best trainers I am delighted to welcome Melbournian, Donna Spencer, a name that should be familiar to many Information Architects around the world. Donna has over 20-years experience, and has lived and breathed the full lifecycle and has seen strategic design evolve. Donna has written 3 books ‘A Practical Guide to IA’ ‘Card Sorting’ and Copy for the Web, and as you will learn in this episode, has two more in the pipes -  In this episode, myself and Donna speak openly about what an information architect does, something some of you may already know, but it’s interesting to hear from Donnas perspective how IA sits within the world of UX and also how it can benefit anyone in the delivery of services. Information is critical and we speak about what makes IA skills really really important in an ever-changing world. https://twitter.com/maadonna?lang=en https://maad

This episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainers Today on the show, is Pinar Guvenc, Partner at SOUR, an architectural and design firm based in Brooklyn, New York - SOUR is a play on the words social and innovation - and their purpose is to responsibly use Design to build a better future. We get into the what the role of Architecture is and how it connects with services, and how the discipline of architecture has evolved over the last few decades and how in reality, the architects are caught between money-hungry property developers, who ultimately hold not only the purse strings but also much of the control in what is possible. We speak about accessibility in physical places, and what needs to change in order for architects to deliver more inclusive experiences. It’s a pretty free-flowing conversation and we covered quite a bit of ground. Let’s get into the episode. https://sour.studio/ https:

Enjoy what we do at This is HCD? Support us and help us grow by becoming a Premium Listener (https://premium.thisishcd.com) In this episode, I speak with the Founder of How Might We, a Limerick-based design consultancy. We speak about how they are using Lego Serious Play to help enable bigger and more meaningful conversations for their clients. Shownotes Web: www.howmightwe.ieEmail: jane@howmightwe.ie / ronan@howmightwe.ieLinkedIn: https://www.linkedin.com/company/how-might-we-service-designTwitter: https://twitter.com/howmightweInstagram: https://www.instagram.com/howmightwe.ie/ More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https://www.thisishcd.com/community/join/ Join our newsletter / https://www.thisishcd.com/community/subscribe-to-our-fortnightly-newsletter/   Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainers Today on the show, we have Aral Balkan - a cyber rights activist, who is on a mission to spread the word about ethical alternatives to surveillance capitalism. A system that the tech giants of Silicon Valley are using and abusing for their gain. We chat about lots of things such as what we can do about this, should we be worried - and what does the future look like as a result of these organisations gaining more and more control of not only the markets but us, as people - I really enjoyed speaking with Aral and loved the parts where he speaks about Design being treated like ‘Decoration’ in organisations who have abuse centred within their business models. Aral has some really strong points of view around what to do if you work in organisations like this -  Aral's website - https://ar.al/ Ethical Design - https://2017.ind.ie/ethical-design/ S

In this episode, I had a really enjoyable conversation with the wonderful Vimla Appadoo, Co-Founder and Chief Cultural Officer for Honey Badger. In 2019 Vimla was included in Top 100 Asian Stars in UK Tech, and was a Rising Star by WearetheCity.  Vimla's perspective on design and in particular culture design is something that really resonates with me. We chat about many aspects of leadership and internal workplace culture - we speak about what the role of a cultural designer looks like (on a day to day basis), and learn more about what sort of methods a cultural designer uses in a day to day basis, including how they measure their success. https://twitter.com/ThatGirlVim https://www.honeybadgerclan.com/ https://www.linkedin.com/in/vimlaappadoo This is HCD Podcast Network NEW podcast Doing Design  EthnoPod with Jay Hasbrouck Bringing Design Closer with Gerry Scullion ProdPod with Adrienne Tan Getting Started in Design with Gerry Scullion Moments of Change with Melanie Rayment World Wide Waste w

Enjoy our content? Become Premium Subscriber and get access to our podcast (ad-free, and delivered earlier) Hello and welcome to another episode of Bringing Design Closer!Today on the show, is Bas Raijmakers, co-founder and creative director of Standby, a specialist design research organisation for service innovation, based in London and Amsterdam. Bas is also a co-founder of the Reach Network (I’ll throw a link to this in the show notes). For those of you who don’t know what Reach Network is, it’s a global network of agencies specialising in human-centred design research - a wonderful organisation and definitely worth checking out. Bas is also a partner of This is Doing, and works alongside myself and a host of other amazing people. Some of the courses that Bas has live centre around life centred design, and we discuss in this episode the local differences of HCD and how people are currently researching, and what are the common problems in this. How can we as practitioners become more culturally inclusive

Sign up to be a Premium Subscriber and get access to our podcast (ad-free, and delivered earlier). This helps us continue to produce more content and develop This is HCD further. In this episode, I connect with a former producer of mine, that I was lucky enough to work with way back in 2006-2008, Rafa Sardina. 60-time Grammy-nominated, 15-time winner. With a client list that looks like the most celebrated artists of the last 100 years, that include Michael Jackson, Lady Gaga, Dr Dre, Beyonce, Stevie Wonder, Celine Dion, and everyone’s favourite singer, Susan Boyle.  We chat about how the craft of songwriting has evolved from the early 90’s on what working with Michael Jackson looked like, to how the industry validates songs. We chat about how technology disrupted and ultimately killed the large recording budgets that typically ran for months or years in some instances, and to where Rafa is currently now, mid-pandemic, producing globally via live recording sessions in the top studios in the world. ht

This episode was brought to you by This is Doing - Design & Innovation Online Learning Support This is HCD by becoming a Premium subscriber. Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more. Today on the show, is Geke Van Dijk, co-founder and strategy director of https://www.stby.eu/ in Amerstasm and London and is Chair of the Dutch Chapter of the Service Design Network and also Co-Founder of The Reach Network a network of human-centred design agencies centred on service innovation.  Geke is one of the most experienced design researchers that I know and has worked in this space since in the early '90s. In this episode, we chat about design research for meaningful change. We discuss organisational purpose and intent and how to do

This episode was brought to you by This is Doing - Design & Innovation Online Learning Support This is HCD by becoming a Premium subscriber. In this episode, I speak with Buelani Mfaco, a South African asylum seeker and activist based in Ireland - he’s a spokesperson for MASI, the movement of asylum seekers in Ireland and is an active voice in shedding light from within one of Irelands Direct Provision centres, Knocklisheen in Co. Limerick. To give some background to this system, in 1991, only 9-people sought asylum in Ireland, compared to 3883 in 1997. This caused alarm to the Irish and the Irish Government at the time, But rather tackle and provide a safe refuge for these people who are vulnerable, they created this scheme to detract or reframe that the Irish “social welfare system was in some way attracting asylum seekers to this state”. Some people listening may ask how this topic is related to Design - it is absolutely interrelated. The awful experiences that Bulelani and the thousands of people in

Enjoy our content? Support This is HCD by becoming a Premium Member Hello and welcome to Bringing Design Closer, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of embedding the design within organisations.  In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that looks like on a granular level, in terms of the processes involved in a ‘day in the life’ type conversation. We speak about what led to the final days of Chris’s employment and also what followed for Chris in terms of impact on his life - that’s resulted in Chris taking legal action and bringing Facebook (along with many others) to court.  I should point out that there are topics in this conversation that may act as a trigger for some