Autodisrupter Audio Experience

We discuss is long-term follow up worth it or a waste of time. 

Engaging customers and understand how to talk to them given the current market. 

Live with Frank Lopes at NADA. I discuss the importance of communication inside the dealership. 

We all get in a rut. sometimes we need to break the patterns that got us there and dig ourselves out. 

Lazy people will drain you with their excuses. I have no tolerance for it anymore. 

Setback, problems and disappointments happen. What are you going to do about it?

The reality of Expectations.We set expectations and hire below expectations and wonder why we are a revolving door and under performing.Set the expectation and raise everyone to it. If you provide the tools, training and leadership and they don't meet it then its time to cut it. As a leader it is all your fault. Its your fault if they fail, succeed or keep them too long when they aren't a good fit.

We have bad days. We have been where we just want to kick some ass in our departments. Yesterday was a struggle but my advice to myself and others is to keep pushing forward. 

We make excuses all the time about how we are getting ready to do something. Then time goes by and we still haven't done anything. GO DO 

Deep Dive with Dominic Cergnul on big moves and changing dealerships. 

We all have it in our head what success is. Sometimes we think we should be further along than we are. It is difficult to go through when we have had success and now we feel like we have had a step back. We look to the past as our glory days. But we can't move forward looking in the past. We have to push forward and create it.