Gartner Thinkcast

In this bonus episode of ThinkCast, Chris Howard, Gartner’s Global Chief of Research, explores how and why the generative AI application ChatGPT has taken the world by storm. He also dives into the opportunities and pitfalls of generative AI and the crucial role humans will play in harnessing this emerging technology.    Dig Deeper:   Learn More: Beyond ChatGPT: The Future of Generative AI for Enterprises  https://gtnr.it/41oJdd6   Watch Now: Ask the Experts: The Impact of Generative AI https://gtnr.it/3pZvPP1  

According to Gartner research, there was a 33% increase in demand for software engineering roles in 2022. And although there is a lot that goes into becoming a world-class software engineering organization, the payoff in growing your digital business and winning customer loyalty is substantial.    Mike Gilpin, Managing Vice President in Gartner’s Software Engineering practice, says it’s a never-ending battle to out-innovate your competition and respond to disruptors in the market. In this ThinkCast episode, he covers how investing in hard-to-find skills and competencies, and shifting culture and leadership style can enable innovation with technology and positively impact the digital experience.    Dig Deeper:   Download Now: How to Prove the Business Value of Software Engineering  https://gtnr.it/41w5VzC   Learn More: What Is Platform Engineering?  https://gtnr.it/41CfRrh  

According to Gartner research, only 29% of strategy leaders believe their plans change quickly enough in the face of unforeseen change. In just the past few years, enterprises have had to navigate a global pandemic, economic volatility and generative AI — cosmic shifts that can affect everything from budgeting to staffing to supply chain. A nimble strategic plan is crucial for businesses to come out the other side unscathed — or better.   But, according to David Akers, research director in Gartner’s strategy research group, business leaders have always dealt with upheaval. In this episode, he covers why the latest disruptions are more unsettling than those of the past and exactly what tools you need to create a strategic plan that will adapt to and stay relevant through the next round of unpredictable but inevitable business disruptions.   Dig Deeper:   Download template: Build a Better Strategic Plan for Your Function https://gtnr.it/3ZujfDt   Read now: Survey Signals Pause-and-Pivot Year for CEOs https://g

Chances are, you’ve heard a lot about ChatGPT in particular and, more broadly, generative AI over the past few months. As the technology and its adoption continue to rapidly develop, we’re joined by Gartner VP Analyst Svetlana Sicular, who works at the intersection of data and AI, to discuss the particulars of generative AI. In this episode, she covers generative AI’s potential to create designs or objects that humans may have otherwise missed. She also addresses the various use cases for generative AI and its ability to prove technology can be both transformational and a creative genius.   Dig Deeper   Learn More: Beyond ChatGPT: The Future of Generative AI for Enterprises https://gtnr.it/41oJdd6    Learn More: Your 7 Biggest ChatGPT Questions Answered https://gtnr.it/3KZHmWH   Watch: Beyond the Hype: Enterprise Impact of ChatGPT and Generative AI https://gtnr.it/3mC1ll6  

When it comes to elite team and personal performance, Nicole Malachowski, the United States Air Force’s first female Thunderbird pilot and a combat veteran, is best in class. After a tick-borne illness left her unable to walk, talk, read or write, Nicole left behind her distinguished career of service, but during her rehabilitation, she found a new purpose. In remembering and retelling stories of her as a military commander and leader, she discovered these moments held universal principles and actionable takeaways for organizations, industry leaders and their teams. Nicole, who will give the keynote at Gartner Marketing Symposium/Xpo™ this May, speaks to business leaders and audiences around the world about rethinking their challenges and learning to maximize human performance in the process. Tune in to this episode for her insights on redefining success, embracing vulnerability and reinventing yourself.  Dig Deeper   Discover: Gartner Marketing Symposium/Xpo™ 2023 https://gtnr.it/42SS0Wd   Download: Defin

For technology providers, product strategy continually evolves to account for:   Increased reliance of people and enterprises on technology Emergence of new technologies  Impact of macro forces, such as growing demands for sustainability     In this episode, Ephraim Baron, a Senior Director within the Gartner for General Managers team, discusses how the democratization of technology expands digital responsibility and capabilities beyond IT, and moves actual technology purchasing decisions away from IT. He also addresses how both B2B and B2C companies must appeal to clients who interact with technology in their daily lives — and what technology providers can do to sell and deliver in exactly the manner their clients expect. Dig Deeper:   Learn More: 4 Ways the Tech Market Will Change for IT Companies in 2023 https://gtnr.it/3yMlMhC   Download: Top Trends for Tech Providers in 2023 https://gtnr.it/3Tp98yn   Watch: The Gartner Top Trends for Tech Providers in 2023 https://gtnr.it/42lf1AJ  

Last year’s dominant work trend was quiet quitting — the idea that workers are over going above and beyond their required duties. But with the changing economic climate and many organizations looking to avoid adding headcount while increasing capabilities, 2023 has seen the rise of quiet hiring.    So what is quiet hiring exactly, and is it a new idea at all? Here to answer these questions and more is Emily Rose McRae, a Senior Director of Research in our HR practice. In this session, which originally aired on Gartner’s LinkedIn channel, Emily explains how we’ve seen quiet hiring manifest before, how it can benefit organizations and how, contrary to popular belief, it can be a win for employees, too.   Dig Deeper:   Download: HR Toolkit: Tackling 2023 Future of Work Trends https://gtnr.it/3Y6TsAE   Learn More: Why Quiet Hiring Is a Win-Win for Employers and Employees https://gtnr.it/3Y7ZsZV   Discover:  Future of Work Reinvented https://gtnr.it/36S6aOJ  

Read the news or jump on social media on any given day, and you’re bound to hear about some new technology or innovation that promises to alter your life. But what will genuinely disrupt the status quo? Here to discuss the seven digital disruptions you might not see coming between now and 2027 is Distinguished VP Analyst and Gartner Fellow Daryl Plummer, who presents this list annually at Gartner IT Symposium/Xpo™ conference.   From working in the metaverse to technologies becoming disposable, we dive into this year’s disruptions, how leaders — especially CIOs — should respond to them, and the common mistakes we don’t want to see you make.   Dig Deeper   Discover: Gartner IT Symposium/Xpo 2023 https://gtnr.it/411g34h    Watch: 7 Disruptions You May Not See Coming in 2022-2027 https://gtnr.it/3Iu7ec7   

What do gold standard supply chain organizations do differently? For starters, the chief supply chain officer (CSCO) is viewed as a strategic business partner, which is only the case at 47% of organizations. A resilient and agile supply chain requires strong alignment between the CSCO and their C-suite peers. But that’s not all.   In this episode, Jennifer Loveland, a Senior Director Analyst within the supply chain team at Gartner, discusses the four critical reinventions high-performing supply chain organizations are implementing to combat disruption in the short term and how two trends in particular have serious potential to impact supply chain revenue in the long term. Dig Deeper   Download: Future of Supply Chain eBook https://gtnr.it/3Y31wmK   Discover: Gartner Supply Chain Symposium Xpo 2023  https://gtnr.it/3wR01fp

Organizations are facing massive internal and external challenges, such as supply chain disruptions, persistent inflation and labor shortages. While modern businesses need to align strategy, technology and workforce management, the key to fortifying yourself against these obstacles may lie in IT infrastructure and operations.    This episode features Douglas Toombs, a VP Analyst for Infrastructure & Operations and keynote speaker at this year’s Gartner IT Infrastructure, Operations & Cloud Strategies Conference. In this interview, Douglas explains that I&O not only affects people, processes and technology but also how leaders can align all three to create an innovative ecosystem to help their organizations withstand emerging headwinds. Dig Deeper Read: A Cost Optimization Strategy for I&O Leaders in Uncertain Times https://gtnr.it/3XO9lw3   Learn: What Any Leader Needs to Know About Cloud Computing https://gtnr.it/3J6WQYm   Discover: Gartner IT Infrastructure, Operations & Cloud Strate

As economic conditions sour, leaders may be tempted to take back more control over work — by, for example, mandating a rigid return to the office. Our data shows that would be a big mistake.    In this episode, Caitlin Duffy, Director of Research for Gartner’s HR practice, offers guidance on exactly which hybrid work model is most successful — based on Gartner’s survey of 400+ employees and leaders of organizations around the world who have worked consistently under some kind of hybrid-work model since the beginning of the pandemic.   She discusses how to: Understand the current state of hybrid work Create a “human-centric” work model Prioritize employee well-being  Rethink your assumptions about the long-term sustainability of hybrid work  Dig Deeper   Download: Evolve Culture and Leadership for a Hybrid World https://gtnr.it/3C2p4hV   Explore: The Future of Work Reinvented Resource Center https://gtnr.it/36S6aOJ   Discover: The 9 Future of Work Trends That Impact Your 2023 Strategy https://gtnr.it/3Ij2

This year, Gartner ThinkCast covered topics on the forefront of business and technology leaders’ minds. Now, as 2022 rolls to a close, we’re looking back at some of our most popular and thought-provoking conversations of the year.    First, Alexander Bant, Chief of Research for CFOs at Gartner, details nine key actions financial leaders can take today to continue to drive agility and digital transformation — and successfully navigate the next 12 to 24 months.   Then, Melissa Davis, VP Analyst at Gartner, advises Gartner clients on the use of customer analytics, shares details about a few of the Gartner 2022 Hype Cycle™ snapshots for emerging technologies, all of which are poised to drive massive transformation in the public and private sectors and earn a whole lot of consumer attention.   Finally, Andrew White, Distinguished VP Analyst, and Sarah Turkaly, Senior Principal, Advisory, both at Gartner and whose research focuses on data and analytics, outline how you can use the Gartner Value Pyramid to break do

CIOs are increasingly expected to demonstrate that their investments in business digitalization and information technologies can deliver immediate top-line or bottom-line benefits.    In this episode, Janelle B. Hill, Distinguished VP and Chief of Research for Gartner’s CIO practice, offers guidance to CIOs on showing how their investments are accelerating growth beyond what was previously possible with people and machines, creating “digital dividends.”    Key actions she discusses include: Prioritizing the right digital initiatives Creating an outcome-driven set of metrics Partnering with business-led fusion teams Tapping unconventional talent pools to accelerate impact.   Dig deeper   Download: Gartner 2023 CIO Agenda eBook https://gtnr.it/3hzwC5e   Explore: Upcoming CIO Conferences https://gtnr.it/3OwBoga   Discover Gartner BuySmart™: Streamline your tech purchase from start to finish. https://gtnr.it/3hAyjiE  

Technology trends are expected to impact enterprise strategies in the coming three years by enabling organizations to address four key priorities:    - Optimizing resilience, operations or trust - Scaling vertical solutions, product delivery or everywhere - Pioneering customer engagement, accelerated responses or opportunity - Pursuing sustainable technology solutions   In this episode, David Groombridge, a Distinguished VP Analyst within the IT Leaders and Technical Professionals team at Gartner, discusses the top strategic technology trends that are critical to understanding how to optimize, scale, pioneer and pursue a sustainable technology roadmap. The intent is to assist in the development of relevant roadmaps to enable reliable and sustainable business growth and outperform the competition.   Dig Deeper   Download: Your Detailed Guide to the 2023 Gartner Top 10 Strategic Technology Trends https://gtnr.it/3ggaj3W   Explore: Gartner IT Symposium/Xpo™ https://gtnr.it/3OwBoga

Enterprise technology purchasing has changed and continues to evolve, but whether that evolution occurs rapidly enough to meet the demands of digital transformation remains to be seen. A 2022 Gartner survey revealed that 62 percent of recent technology purchases failed to meet respondents’ expectations; only 13 percent said that their purchase both met their expectations and that they did not settle when it came to making their final technology selection to purchase. Still, 85 percent of respondents said they received value from their purchase. What’s behind this disconnect between satisfaction and perceived value? Most often, the answer can be found in the technology purchase process.   In this episode, Hank Barnes, Chief of Research on the Gartner Tech & Service Provider team, who focuses on enterprise technology buying behavior, speaks with ThinkCast’s host Karen Stokes Lockhart, Expert Partner, about the challenges tech purchase teams face, how to navigate increasingly complex purchase processes and

Today, I&O leaders encounter many opportunities to drive change across all facets of their broader organizations. How can IT infrastructure and operations (I&O) deliver rapid transformation across all industries, meet increased need for productivity and remove organizational friction or barriers to change?   In this interview, which first aired on the Gartner Live video channel on YouTube, Daniel Betts, Senior Director Analyst at Gartner, covering DevOps, PlatformOps and DevSecOps, and Roger Williams, VP Analyst at Gartner, covering configuration management database and IT asset management, discuss the trends in automation and platform engineering fueling the next stages of digital transformation. They also provide a preview of the keynote themes planned for Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022, “Leading the Next Phase of Growth,” which will be held December 6 – 8, in Las Vegas, NV. Dig Deeper:   Register: Gartner IT Infrastructure, Operations & Cloud Str

What is the metaverse? Where is it heading next? Businesses, consumers, finance and the public sector all stand to gain from the many opportunities and new approaches to engagement offered by the metaverse. First, early adopters should understand how to prepare and all that’s required to get started.    In this episode, Tuong Nguyen, a Director Analyst with the Gartner Emerging Technologies and Trends team, who leads research on immersive technologies, metaverse, computer vision and more, speaks with Robert Hetu, a VP Analyst with the Gartner Retail Industry Services team, to relay answers to early metaverse questions around purpose, technology and expectations. Dig Deeper   Download: Your Detailed Guide to Gartner Top 10 Strategic Technology Trends 2023 https://gtnr.it/3ggaj3W   Discover: The Gartner 2021-2023 Emerging Technology Roadmap https://gtnr.it/3D5rUEK  

NFTs, cloud sustainability and autonomic systems each represent various stages of the hype cycle framework — from Innovation Trigger to the Trough of Disillusionment, and beyond. Why does Gartner expect those technologies will significantly affect business, society and people over the next two to 10 years?   As organizations prepare for the next wave of digital transformation, leaders are also navigating talent shortages, ESG — environmental, social and governance challenges — and a rapidly shifting cybersecurity landscape.    This episode features two segments that dive into both themes: First, Melissa Davis, a VP analyst who advises Gartner clients on the use of customer analytics, will share details on a few of the Gartner 2022 Hype Cycle for Emerging Technologies that will drive massive transformation in the public and private sectors, and a whole lot of consumer attention. Then, in an interview first published by our sister channel Gartner Live video, Gartner analyst and 2022 IT Symposium/ExpoTM Conferen

New Gartner research reveals that 89% of sellers report suffering burn-out, and current levels of seller attrition simply are not sustainable, but there are ways to boost and maintain seller motivation — even improve seller performance — despite economic pressures and other challenges that fall well outside sales leaders’ control.   In this episode — originally aired by our sister show,  “The Gartner Sales Podcast” — Doug Bushee, senior director analyst covering Gartner’s Sales Enablement Key Initiative, and Betsy Gregory-Hosler, a senior research director for Gartner’s Sales Research Practice, cover the latest findings from Gartner’s Sales Motivation Survey with Alice Walmesley, a director in Gartner’s Expert Advisory team who works closely with cross-industry sales leaders providing quantitative- and research-backed guidance in critical decision areas. Walmesley details the concept of seller ‘drag,’ and why sales leaders should consider impacts on drag separately from seller drive, as well as ways to diagn

The 2008-2009 recession brought several key learnings to light for businesses long after they entered recovery. First among those lessons: Executive leaders who took bold, decisive action at the very start of economic contraction saw the greatest gains against their competitors post-recession.    While many business and financial leaders looked forward to relief from burnout and a return to normalcy coming out of the pandemic, instead they now face new stresses: recession risks, talent shortages, and increasing pressure to tighten spending. In this episode — originally aired by our sister show, “CFOs’ Autonomous Future, The Gartner Finance Podcast” — Alexander Bant, Gartner’s chief of research for CFOs, dives deeper into the data, key lessons and takeaways from organizations that successfully navigated the 2008-2009 recession, and details nine key actions financial leaders can take today to continue to drive agility and digital transformation, and successfully navigate the next 12 to 24 months.  Dig Deeper