Build Your Salon With Phil Jackson

In our latest episode, I delve into the world of salon business, particularly focusing on how to navigate those quieter months that can often feel a little daunting.  I discuss the power of small business flexibility, such as tweaking opening hours to align with customer patterns for a more efficient operation. I introduce the concept of 'winter opening hours' – a strategic and energy-saving move that could really transform your salon's year-round performance. The episode is also a goldmine for anyone dreaming of opening their own salon or wanting to infuse new life into their current setup. I peel back the layers of my own journey to salon success, revealing how I managed to create a unique space on a tight budget. From choosing affordable yet stylish decor like single stem vases to repurposing vintage furniture, I show you how to craft an inviting atmosphere that your clients will adore. Beyond the aesthetics, I offer frank advice on nurturing new talent within your salon, ensuring that both your team and y

Welcome to another insightful episode of the Build Your Salon podcast! I’m thrilled to share with you the secrets to maximising your salon's profits while managing the delicate balance between being a beauty professional and a savvy business owner. In this episode, we tackle the UK’s cultural hesitance towards discussing finances and uncover why transparency with your team can inspire and drive your business forward. Say goodbye to end-of-year financial surprises by learning how to keep a pulse on your salon's financial health year-round. We’ll share actionable tips on reducing unnecessary expenses and staying agile in the face of economic shifts, ensuring you keep more of what you earn. Take your retail game to the next level with white labelling, focusing on how they can skyrocket your profit margins. Tune in for all these insights and more, and don’t hesitate to reach out with questions or interest in joining us on a future episode of the Build Your Salon podcast! Join me, and let's transform your salon wi

In this captivating episode, I sit down with the phenomenal Heffy Wheeler, better known to her legion of followers as Heffy X. She takes us on her inspirational journey, sharing how she went from a directionless youth, grappling with undiagnosed ADHD, to becoming a multi-award-winning colour specialist and a beacon of entrepreneurship in the salon industry. Heffy's story is a testament to the transformative power of creativity, community, and the strategic use of social media. She opens up about the early days of her career, the challenges she faced, and how a temporary move to Canada led to the birth of a booming mobile business, which eventually blossomed into the successful salon she runs today. What truly sets this episode apart is Heffy's generous insights into the art of building a thriving salon business that goes beyond just great hairstyles—it's about fostering a supportive community, both online and in the salon chair. She delves into the nuances of nurturing a salon brand on social media, discussin

Hello, salon enthusiasts! I'm here to bring you our latest discussion. This week, we are focusing on a topic that might seem challenging at first - performance management. However, I urge you to stay with me, as we are about to make this subject a lot more engaging and beneficial. I understand that the idea of annual reviews and one-on-one meetings might not be the most appealing, but there's real value in these discussions. They can significantly help in building a highly efficient team that can exceed your financial targets with ease. I've been working on understanding the dynamics of a salon and I've come up with some excellent tips on how to make these reviews less tedious and more productive. This isn't just about meeting the formalities; it's about investing in our team's development, ensuring that every stylist and technician feels integrated into the salon's overarching vision. In addition to our usual discussions, I'm opening up the platform for your suggestions on our next guest. After a highly enli

Buckle up folks, this episode is an enlightening rollercoaster ride through the ever-changing landscape of salon education. Join me as I chat with the charismatic hairdresser and education specialist, Chris Moody. He's the real deal, still working on the salon floor, yet leading the charge in revolutionising salon education. We dive deep into the impact of social media on education, discussing how it has both opened up new learning avenues and threatened the quality of education. And then, there's regulation - is it a saviour or a stifler? We take a nostalgic walk down memory lane, exploring the rich legacy of the UK hairdressing industry. But it's not all about the past, we debate the significance of authenticity in teaching and coaching, and explore the chaotic beauty of shared physical learning spaces. Chris also shares about his innovative online program, Global Peak Performance Systems (GPS), which is lighting the way for educators and leaders worldwide. So grab a cuppa and settle in, you're about to hav

Oh hello there, salon enthusiasts! It's your favourite salon sage, Phil Jackson, ready to sprinkle a bit of magic on the sometimes knotty world of salon ownership. So, pull up a comfy chair, grab a cuppa, and let's have a chinwag about all things hair and beauty biz. In this episode, we're diving headfirst into Leah's pickle of a situation. She's been at the helm of her salon for a good eight years, juggling employed and self-employed staff like a circus act. But, oh crumbs, the financial side is giving her a bit of a headache with a 60-40 commission split that's about as stable as a two-legged table. We'll chat about why it might be time to switch up to a flat-rate rental model and how it could be the lifesaver she needs. And let's not forget the legal waltz we must do to keep things above board with our self-employed chums. We don't want the taxman knocking with a face like thunder, do we? I'll be dishing out the dos and don'ts to keep your salon shipshape and Bristol fashion. Don't forget to hop over to ph

Blimey, have I got a cracker of an episode for you today! It's none other than the queen of wax herself, Marta Saczkowska, spilling the beans on her journey from Poland to the UK's beauty empire elite. This isn't just a tale of ridding the world of unwanted hair; it's a saga of sheer entrepreneurial spirit, resilience, and savvy business acumen. We wax lyrical (sorry!) about the benefits of finding your niche in the bustling beauty industry. And guess what? Marta's entrepreneurial flair has seen her launch her very own wax brand, giving us a peek behind the curtain of developing a product that's not just a tub of wax, but a vessel of her passion and values. So, there you have it, folks – if you're itching for an episode with insights that stick (much like wax to hair, I suppose), then you're in the right place. Connect with Marta here: Website: https://www.martazaczkowska.com Free FB community, Support group for Waxing Professionals: https://www.facebook.com/groups/482681405963772 ZAKAWAX launch - subscribe t

Oh, hello there, you fabulous salon virtuosos! It's your ever-so-humble Queen of Salons, Phil Jackson, here to sprinkle a bit of sparkle on your business acumen. In this cracking episode, I'm dishing out my five top-notch resolutions to give your salon that much-deserved oomph for 2024. So, dust off your abacuses and get ready for a grand ol' time fine-tuning those profits! As we all know, January can be as unpredictable as online dating, but fret not, my dear friends, because I've got your back. I'll be your trusty guide through the wilderness of cash flow management and the magical land of strategic alliances. In our little chinwag, I'll spill the beans on my "money hour" ritual. It's not some hocus-pocus; it's about getting down to brass tacks with your finances every Friday morning. And, oh! The wonders it does! But wait, there's more! We'll be gabbing about the power of a strong business tribe. It's all about who you rub shoulders with in the salon world. Surround yourself with wizards and watch your bus

In this episode, I sit down for a vibrant chat with the dynamite Debbie Lewis, founder of Salon Angels and Salon Socials. Brace yourself for an invigorating journey into the world of strategic goal setting and how it can totally change your business game. We delve into Debbie's inspiring journey from a beauty professional to a business owner, unveiling the hidden challenges and rewards of this transition. We tackle the often overlooked topic of profitability-oriented goal setting for salon owners and entrepreneurs. And boy, does Debbie deliver! She shares her unique insights into the power of visualisation, the importance of planning, and the danger of chasing new ideas without a solid strategy. If you're like me and often find yourself being a business magpie, you're going to want to hear this. Our chat wraps up with Debbie sharing her top tips for business success, and I must say, it's a goldmine of wisdom. So buckle up, folks! Join us on this enlightening journey packed with practical tips and inspiration,

Hello there, salon mavens! In this podcast episode, I offer you a foolproof plan to revolutionise your salon's marketing strategy for 2024. We start by exploring the hazards of last-minute, panic marketing and how it can turn your business into a frantic mess. I'll be offering practical tips on how to align your marketing strategies with your financial goals and how to instil a sense of calm in your business operations. In this episode, I'll be guiding you on how to polish successful past campaigns rather than constantly chasing innovation. I'll help you tap into your customer's conversation, using events like Christmas, Valentine's Day and Mother's Day as promotional hooks. We'll be delving into the importance of identifying your target market before deciding on the product, and the necessity to build marketing campaigns on multiple pillars. I'm going to reveal how to make the most of online, offline, and in-salon marketing to make sure your salon stands out in 2024. You wouldn't want to miss this chance to

Hello lovelies! Get ready for another jam-packed episode of my podcast where I, Phil Jackson, answer your burning questions and delve deep into the world of salon business. We're talking about streamlining your salon's social media presence and choosing the right software for your salon business. Are you feeling swamped by your social media obligations? We've all been there! In this episode, I offer practical tips to take the stress out of managing your salon's online presence. From engaging clients in the process, to the magic of repurposing content, I've got some game-changing advice for you. Plus, we'll talk about the power of a scheduler - a must-have tool to stay organised and maintain focus. Next, we switch gears and talk about a crucial aspect of your salon business - choosing the right software. It's not just about the price tag! I stress the importance of investing in software that offers top-notch features and robust support. And remember, there's no such thing as a free lunch, or in this case, free

Hello there, my fellow salon queens and kings! Phil Jackson here, your very own Queen of Salons. This episode is a must-listen if you ever feel like you're constantly running around in circles for your business. We're going to have a chat about aligning your business goals with your personal aspirations, and I promise it'll be worth your while. In this episode, we delve into the importance of having a clear vision for your business. Are you dreaming of a passive income, or perhaps passing the reins to your family? Or maybe you've got your eyes set on selling your business one day. Whatever your personal goal is, it's essential to shape your business accordingly. We'll be exploring how to incorporate these personal aspirations into your business plans. I'll share some insights from one of my clients who's steering her business towards her dream of owning a property. We'll also shed light on visualizing the bigger picture of your life and aligning your business to that vision. So, grab a cuppa and tune in! Trus

Hello there, salon warriors! Are you ready to deck the halls with bountiful business this December? In this episode, we’re diving headfirst into the festive frenzy, offering up tips to make your salon or spa sparkle brighter than a Christmas tree, without the burnout! From savvy delegation and seasonal hiring, to being the organised elf in your business with batching content and timely planning, we're covering it all. I've got your back with this survival guide, as we jingle all the way through December, ensuring you have enough energy to not only meet your business goals but also to be present with your loved ones during this festive period. After all, what’s the point of all that hard work if you're too shattered to enjoy a mince pie or two with your family? As we peek into 2024, we're talking about setting meaningful goals and planning for a year that’s sure to be filled with prosperity and growth. And guess what? I’m opening up the airwaves to some special guests! If you've got nuggets of wisdom to share

Hello, my fellow salon owners! Get ready to sleigh the holiday season with our latest podcast episode that's all about maximising profits, maintaining top-notch customer experiences and keeping your team merry and bright. Join us as we discuss strategies to keep your cash register jingling all the way, including getting festive season appointments paid upfront and mastering the art of upselling. But that's not all - we're also discussing how to effectively manage potential issues like staff falling ill or needing to reschedule appointments. We've got Phil Jackson from Build Your Salon to share his wise insights on setting and achieving daily team targets, the magic of daily huddles, and how essential it is to keep the lines of communication open for reaching your goals. So, don your Santa hats and get ready to jingle all the way to success this December with our power-packed episode. You certainly won't want to miss out!

Hey there, salon owners! Get ready to jingle all the way to a prosperous festive season with this latest podcast episode. I'm here to sprinkle some of that Christmas magic on your salon business with tried-and-tested strategies to ensure your tills are ringing louder than those sleigh bells! Firstly, I'll be your guiding star through the maze of organising a successful Christmas event. And let's not forget about making your event the talk of the town by selling tickets for a local charity. Then, we'll sleigh ride our way into the world of Christmas retail. Learn how to predict those high and low demand years, how to train your very own sales elf, and the secret to not getting stuck with a mountain of excess stock. So, pop on your Christmas jumper, pour yourself a cup of hot cocoa, and let's turn this festive season into a celebration of your salon's success. I promise you'll be singing "All I Want for Christmas is Profits" by the end of this episode! See you there!

Hello there, my fellow salon owners and industry enthusiasts! Ready for another exciting episode of our podcast? In this one, we're exploring the magical world of unique branding and how it can be your golden ticket to salon success. You see, being just another face in the crowd won't cut it. You need to stand out, be distinctive, be YOU. We're diving into how a robust branding strategy, reflecting your salon's individuality, can catapult your business into the spotlight and beyond. Expect to feel empowered, as we chat about the importance of grabbing the attention your business deserves and seizing the opportunities that come with it. We're also discussing how you can strike a chord with the younger generation by showing the social impact your salon is making. Got a question for us? Don't be shy, drop them in for our monthly Q&A session. So, whether you're a seasoned salon owner or just setting up shop, this episode is packed with wisdom and practical tips. So, grab a cuppa and let's get started, shall w

Hey there, salon superstars! This latest episode of our podcast is all about unlocking the mysteries of successful salon team recruitment and management. We delve into the ins and outs of a mindful hiring process, laying down crystal-clear expectations, and how to foster professional relationships with your team. After all, your first recruit sets the tone for the rest of your team, so it's crucial to ensure they're a perfect fit from the word go. Plus, we're giving you a heads up for our upcoming Q&A episode. So, don't be shy - drop us a line with any questions or comments you have about running your salon.

Hey there, it's me again with another fun-packed episode that's going to shake up your salon business. This time we're getting down and dirty with business competition, client cancellations, and the massive role of salon software. We kick things off by talking about how we really shouldn't stress about competitors and instead, let's focus on what makes our salon unique. It's all about standing out, not fitting in, right? Then we're diving headfirst into the sticky situation of last-minute cancellations and no-shows. Don't worry, I've got some practical tips up my sleeve, like upfront charging, a solid booking process, and strategic reminders. Next up, let's chat about salon software. It's like the backbone of your salon, isn't it? I'm sharing my thoughts on what features to prioritise and I'm even revealing the top three software companies I personally recommend. Plus, I'm answering Paul's question, offering a fresh perspective on salon software challenges. So, what are you waiting for? Grab a cuppa, get comf

Hello there, lovely listeners! Welcome to another thrilling episode of our salon business revolution podcast. We're going to take you on a journey beyond our industry, with some fascinating tales about how we shook things up at our salon. We've taken some pretty nifty ideas from restaurants and airlines and they've done wonders for our profits. There are plenty of juicy, practical tips and real-life examples that you can put into action right away. So, what are you waiting for? Join us for this exciting episode and let's take your salon business to dizzying new heights!

Hello, my salon buddies! Get ready to buckle in for an enlightening chat on overcoming challenges in the salon industry. We dive into an exciting Q&A session discussing everything from identifying and solving retention issues, to understanding your clients' expectations. We also cover how to use lost client surveys to your advantage. We’re not just about attracting new clients, we’re about keeping them, because let’s face it, that's half the game. We've all been in Jay's shoes, haven't we? Finding our ledger in the red more often than not. So, we chat about how to figure out if your problem is with revenue generation or expense management. Remember, profitability isn't just about figures—it's an indicator of the health of your business. In the second half of our chat, we steer towards recruitment marketing and online booking—a world filled with opportunities if you know how to do it right. Join Laura and I as we venture through tried-and-tested strategies, from the good old flyers to the trendier social m