Ready. Aim. Empire.

Y’all, studio owners are often super reluctant to embrace new technology.  I get it – the idea of adding another tool to your already overflowing plate can seem like a lot. Not to mention the fear that technology and automation will diminish the human element in your business.  But I wanna let you in on a little secret today.  The truth is, if you use it right, automation platforms can actually help you strengthen your relationship with your clients.  These platforms can automate repetitive tasks, streamline studio operations and organize data efficiently, so you can free up your time to focus on what matters most – connecting with your clients and building your community. And that’s exactly what we’re discussing in this week’s episode of The Business Of Boutique Fitness! Join Studio Grow Coach Peter as he chats with Nathan from LoyalSnap, an automation platform designed to help boutique fitness studios build stronger relationships with their clients. Learn all about the role of automation in boutique fitness

Boutique Fitness 552: Surviving Strong: The building of my brand with Susan Holden   There’s more to living than not dying.  That’s what Susan Holden told herself after being diagnosed with invasive cancer in 2004.  The cancer had spread, the prognosis wasn’t good, and overnight, Susan's life became an endless series of doctor’s appointments, chemotherapy and hospital visits, with just one key goal – to keep Susan from dying.  Susan’s battle with cancer made her realize there had to be more to life than just avoiding death. She built Surviving Strong as a safe space for anyone who’s struggling –  to help them live life to the fullest and give them a community that will be there for them no matter what.  Tune in to this week’s episode to learn about Susan’s mission, understand Surviving Strong’s unique philosophy and get a glimpse into what marketing looks like for mission-driven businesses like Susan’s.  Here’s what we’ll cover in this episode: Susan’s background, her experience with cancer, and how she fou

551: Your CEO Day Makeover with Michelle and Beth Here’s what we’re talking about in this episode: Introduction to the CEO day concept and the importance of having a CEO mindset. Discussion about the CEO mindset and how to adopt it. The importance of self-care and protecting your time and energy. Implementation of the CEO day and how to make the most of it. Discussion about the importance of having a structured format, setting boundaries, and making it a non-negotiable in the calendar. Preparing for CEO days. Michelle and Beth recommend creating structure in your week, delegating tasks, using technology to automate tasks, analyzing your time usage, and doing self-care activities to get into the right mindset. They also discuss the importance of reviewing your finances, KPIs, and big picture projects during CEO days.  They also offer tips on overcoming obstacles to having CEO days and announce their upcoming virtual CEO day event. Links: https://studiogrow.co/ceoday https://www.linkedin.com/company

Here’s what we’re talking about in this episode: Overview of KPIs that are important indicators of the studio's financial performance. Overview of KPIs that indicate the quality of the customer experience in a fitness studio. Explanation of four KPIs to evaluate the quality of the customer experience:  Conversion Rate Attrition Rate Net Member Change Average Membership Link. Emphasis on the importance of tracking KPIs to understand and target the needs of customers and achieve business growth. Links: https://www.linkedin.com/company/studio-growco/ https://studiogrow.co/  

Here’s what we’re talking about in this episode: Introduction to KPIs: KPIs (key performance indicators) are quantifiable measures used to evaluate the performance and success of a business. Importance of tracking KPIs: Without tracking KPIs, businesses operate blindly and make decisions based on feelings or hunches instead of actual data. Vanity KPIs: Not all data is valuable and some KPIs, like followers on Instagram, may not translate to increased revenue. Focus on KPIs that drive growth. Starting with financial performance KPIs: Michelle recommends starting with a few important financial performance KPIs, such as monthly revenue and revenue per member, to get a baseline understanding of the business. Revenue per member: This KPI measures the average amount of money generated by a member each month and can help improve revenue by upselling or adding new services. Revenue per square foot: This KPI measures the revenue generated per square foot of physical space and can help optimize utilization

Here’s what we cover in Episode 548: The future of capital investment in the fitness industry  A deep dive into which KPIs are most important from an investment standpoint  Pete’s insights on leasing out space, bringing in other partners and focusing on optimizing your studio space  What you need to do as a studio to attract investors – and seal the deal with them! If you’re planning to take some big swings in 2023, don’t miss this episode, y’all! LINKS: https://www.integritysq.com/ https://www.thehaloacademy.com/ https://thecamptc.com/ https://www.orangetheory.com/ https://www.soul-cycle.com/  

Here’s what we’re talking about in Episode 547: How Anne Marie started her career in the fitness industry with programming Her suggestions for building programs that ensure cohesive client experience How Anne-Marie approached the project of building a boutique fitness concept in a 22,000 square feet space How Anne Marie and her team rolled out their idea of “boutique meets big box” in their marketing and messaging  How to build a wellness center model with physical therapists, drip labs and recovery centers by partnering with local, well-known businesses Anne-Marie’s tips on structuring management and sales teams  Y’all don’t wanna miss this one. Tune in now to start listening! LINKS:  https://www.linkedin.com/in/annmariebarbour/ https://themine.fit/ https://www.instagram.com/themine.fit/ https://www.soulbody.fitness/ https://www.technogym.com/ Balance Is Bullshit: A Realistic Approach to Integrating Healthier Habits into Your Life by Alicia McKenzie https://www.wimhofmethod.com/ https://hapana.com/

Here’s what we’re talking about in this episode: Debra’s first steps into boutique fitness and how her passion for the industry started  What happened when her passion evolved into her profession  The lesson Debra learned on false starts for clients and the way that led to her launching Row House How to approach digging deep into your client avatar and setting the stage for a strong brand  Some of the biggest things Debra has learned since she started her very first studio  Why she chose franchising as the path for her business with so many different options available  Deb’s tips to help you get into the minds of your consumer  Her thoughts on embracing all users or sub-avatars A prediction on what is to come for our industry in 2023 LINKS: https://www.linkedin.com/in/debrastrougo/ https://www.therowhouse.com/ https://connectedhealthandfitness.com/

These are some of the key trends and findings that I’ll highlight in this episode: Which sectors have seen exceptional growth in 2022 (and which ones haven’t)  Why human resources will be the most important conversation we have next year The industry-wide problem with retention rates and what’s on the horizon The sales process that’s our only way forward in 2023 The radical shift in digital marketing which affected the studio industry (& what the new marketing funnel will look like in 2023). If you want 2023 to be the year you witness unmitigated, unparalleled growth, tune in now to learn, assess and understand what’s on the horizon for the boutique fitness industry and start planning for next year ASAP!

Here’s what we’re talking about in this episode: How the iOS 14 update impacted advertising and marketing  The rise of in-platform marketing and how it can benefit business owners The best digital marketing funnel strategies to adopt right now (+ examples of what worked and what didn’t for Studio Grow clients) Why your follow-up system is more important than ever before right now & how SMS messaging can play a role in this process The 2 metrics that make marketing on TikTok totally worth it Y’all, if you’re in the process of building out your marketing strategies for 2023 right now, this is advice you cannot afford to miss. Go grab a notebook and start listening now! LINKS: https://www.successfuladsclub.com/ https://www.linkedin.com/in/tara-zirker-23a24035/

Here’s what we’re covering in Episode 543: Why it’s important to divide your New Year’s goals into 3 key categories Why your professional goals need to be separate from your business goals The best approach for setting business goals (& understanding what you need to improve to move the needle in your business) How to break your goals into S.M.A.R.T ones (& how further education can help bring them to life) Tips for identifying and overcoming obstacles, starting right now  If you’re ready to dive into goal-setting for the new year and set goals you’ll actually achieve this time, grab a notebook and tune in now!

Here’s what we’re talking about in this episode: A closer look at some amazing Black Friday results for our Studio Grow clients  What “sales stacking” is and how you can get the most out of this strategy  Why a membership-oriented promotion is your best strategy for Black Friday  A few examples of what to offer on each of the 5 days of the “Black Friday loop”  Some strategies that we started testing last year and the results that we achieved  What are the two audiences that you should be focusing on during your Black Friday promotions Where to market your Black Friday offers, plus examples of social media posts that you can use LINKS: https://studiogrow.co/blackfriday https://studiogrow.co/episode541/ 

Here’s what we’ll cover in Episode 541: The 5-day Black Friday loop and what you need to know about it as a studio owner  My personal history with this holiday and what I’ve learned over the years Black Friday marketing strategies I’ve adopted with my studios Ideas and case studies you can get inspired by What you can do this week to start prepping for Black Friday If you’re ready to bring in dozens of new leads this Black Friday and turn them into long-term evangelists, you can’t miss this one. Tune in now to start listening! LINKS: Download the Free Black Friday Framework! 

Here’s what we’re talking about in this episode: The real purpose that developing a budget has in your business  The 5 benefits of budgeting for the health of your business How budgeting will empower you as the CEO of your studio  3 steps to take to start developing your own budget right now  Which categories you should be including in your budget

Here’s what we’ll cover in Episode 539: The most common business objections around money and how it could be holding you back The stories we tell ourselves about raising our prices and what you can do to change that narrative Tips for starting a business with debt (and how you can utilize it in your favor) How to incorporate cash infusions into your business right now If you feel like you’re ready to get out of your way and rewrite the money stories you tell yourself, grab your headphones and tune in now!

Here’s what we’ll cover in Episode 538: The key aspects of building an exceptional workplace for your team What to include in a job description (and why clarity is everything here) Do’s and don’ts to keep in mind when posting your job description How to create and use a hiring matrix that helps you zero in on your strongest candidate A list of interview questions that can help you hire better If you’re ready to get the right people on your bus and build something truly special, start listening now! LINKS: Good to Great by Jim Collins

Here’s what you can expect from this episode: A few basic things you can do right now to protect yourself using insurance  Why insurance is good for day-to-day operations while helping you grow your business {and not just for traumatic events} Some of the insurance products that a boutique fitness studio owner needs to think about purchasing  Common scenarios that could occur that business owners do not necessarily think about, and what should be in place to be prepared for these situations  How to go about finding the right insurance as a new or established business Curious to know what types of insurance your business needs? Take a look at this Guide by Gild Insurance. It outlines the different types of business insurance and presents the options which may be best for your wellness business. Click here if want to learn more about Gild and how it can help you future-proof your business! LINKS: https://training.studiogrow.co/dare https://yourgild.com/insurance

Here’s what you can expect from this episode: What a CRM is and why it’s necessary to use one in your business The big questions to ask yourself to make sure you choose the right CRM for you The 3 core features to look for in a CRM, and the elements that people tend to overlook in this process The best ways to manage leads so that they don’t “fall through the cracks” What will kill your referral program and how you can prevent this from happening Key metrics that studio owns should be looking at and how they should show up in your CRM  LINKS: https://training.studiogrow.co/dare  https://momence.com/ https://www.linkedin.com/in/vojta-drmota-84b493166/

Here’s what we’ll cover in episode 535: The 3 common reasons behind cancellations and the best way to address them How to put in place communication systems that can handle and prevent cancellations How to build the foundation for preventing a cancellation from Day 1 The best way to respond to a cancellation you can’t prevent Remember, just because someone came in to cancel doesn’t mean they always need to. Tune in now to learn all about how you can retain members when they’re right on the brink of cancellation! LINKS:  https://training.studiogrow.co/dare https://fierceinc.com/fierce-conversations/

Here’s what we’re diving into in this episode: The very first thing to do when setting boundaries in your business How we are always in control of our own boundaries What Beth does to establish boundaries with her team and clients Why it’s a good idea to have clear guidance on response times for your support team Beth’s thoughts on payment and cancellation boundaries Ways to start creating physical boundaries and tips for working at home Why it’s perfectly okay to remove things that aren’t serving you or your business Steps for building new boundaries today LINKS: https://training.studiogrow.co/dare