Mgma Small Talk

In this episode of the MGMA Week in Review podcast, we share our thoughts and a recap about the MGMA Leaders Conference that took place this week in Nashville and take a deeper dive on Dr. Scott Cullen's mainstage talk on the future of AI. Sources: Advanced Strategy for Medical Practice Leaders Book: Financial Management Edition: mgma.com/books/finmgmt MGMA Stat on the Future of AI: https://www.mgma.com/mgma-stat/most-medical-practice-leaders-agree-that-ai-is-the-future-is-the-future-now MGMA Leaders Conference: mgma.com/conferences/leaders/overview Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com. Thank you again for taking the time to listen to the MGMA podcast network.

Live from the MGMA Leaders Conference in Nashville, Oct. 24, 2023. This podcast features an interview between Daniel Williams and Steve Freeland at the MGMA Leaders Conference in Nashville. Steve is the CEO of Cancer Care Group in Indiana and was recently honored as the MGMA Legislative Liaison of the Year. According to a spotlight on MGMA legislative liaisons on mgma.com, "Steve works tirelessly and diligently as the Legislative Liaison for Indiana. He provides routine updates to the board and members and actively participates in House/Senate meetings in the state. He's not just talking the talk, he walks the walk to influence and impact real change in healthcare legislation that matters to IMGMA members!" Resources: Cancer Care Group: https://www.cancercaregroup.com/about_us/management/ Steve Freeland: https://www.mgma.com/april-spotlight MGMA: www.MGMA.com MGMA Awards: www.mgma.com/awards MGMA Advocacy: https://www.mgma.com/advocacy

Live from the MGMA Leaders Conference in Nashville, Oct. 24, 2023. This podcast features an interview between Daniel Williams and Tracy Bird at the MGMA Leaders Conference in Nashville. Tracy is an MGMA consultant and was recently awarded Forum Representative of the Year. Tracy Bird: https://www.mgma.com/member-highlights/tracy-bird MGMA: https://www.MGMA.com MGMA Awards: https://www.mgma.com/awards

Live from Nashville at MGMA's 2023 Leaders Conference. In this episode, Daniel Williams interviews Dr. Summer Liston-Crandall, Oaklawn Hospital, about her experience so far at her first MGMA Leaders Conference. Dr. Liston-Crandall shares key lessons from sessions, her goals for leadership development, and strategies for improving culture, engagement and transparency at her hospital. Video of the Interview: https://youtu.be/JRguPK7eXX0?si=oUrImEW02yrICsgc MGMA podcasts: https://mgma.com/podcasts

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on new MGMA content including a new financial management book from Kem Tolliver and Taya Gordon, the latest MGMA Stat Poll, and last minute thoughts on MGMA's Leaders Conference Oct. 22-25 in Nashville. Sources: Advanced Strategy for Medical Practice Leaders Book: Financial Management Edition: https://mgma.com/books/finmgmt MGMA Stat on Interviewing and Recruitment: https://mgma.com/mgma-stat/more-job-openings-fewer-candidates-means-more-time-spent-on-medical-group-recruitment Retaining Your Team: https://mgma.com/articles/want-to-build-better-onboarding-and-training-academies-in-your-medical-group MGMA Leaders Conference: mgma.com/conferences/leaders/overview Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview

In this episode of MGMA's Business Solutions podcast, we speak with Dr. Romi Chopra. Dr. Chopra is President and CEO of the Midwestern Institute for Minimally Invasive Therapies (MIMIT) or MIMIT Health—one of the fastest growing physician groups in Illinois. Dr. Chopra attended Harvard Medical School, was an Interventional Radiology Fellow at Brigham and Women’s Hospital, and was Awarded the Distinguished Physician Award and U.S. Congressional Medal for Excellence in 2018. Resources Discussed: * Dr. Romi Chopra: https://www.drromichopra.com/about-dr-chopra * Mimet Healthcare: https://mimithealth.com/ * Surescripts: https://surescripts.com/?utm_campaign=2018_Brand&utm_source=google&utm_medium=cpc&utm_content=677041874376&utm_term=surescripts&adgroup=Surescripts&gclid=Cj0KCQjwhL6pBhDjARIsAGx8D58QozVU-oHDkQvUl8S0tje0g11JoHmOcLvy2RWI8J6ZB4CW0dO4N9caAjapEALw_wcB Additional Resources: MGMA Leaders Conference registration: mgma.com/conferences/leaders/register Leaders Conference Schedule:

In this episode of the MGMA Member Spotlight podcast, we’re joined by Dr. Padma Gulur. Dr. Gulur is Professor of Anesthesiology and Professor in Population Health Sciences at Duke University School of Medicine. Dr. Gulur is also the 2023 MGMA Harwick Innovation Award winner. The Harwick Award is designed to recognize and celebrate the success of an individual who has developed an innovative solution that positively impacts practices, providers and/or patients in their community. Dr. Gulur was selected for the Harwick Award due to creating the Anesthesia Resource Management System (ARMS). According to the nomination, ARMS “has revolutionized the way (Duke Health) manages anesthesia resources, leading to remarkable operational efficiencies and substantial cost savings.” MGMA Leaders Conference We're sponsored by the MGMA Leaders Conference, which will be held in Nashville, TN, Oct 22-25. For more information go to MGMA.com/events. #MGMALeaders Additional Leaders Resources: MGMA Leaders Conference registr

In this episode of the MGMA Week in Review podcast, we welcome MGMA Sr. Advisor Cristy Good to the show to share her thoughts on new MGMA content including a medical group interviewing toolkit, the latest MGMA Stat Poll, and unlocking AI's potential at your practice. Sources: Medical Group Interviewing Toolkit: https://mgma.com/member-tools/interviewing-toolkit MGMA Stat on productivity: https://www.mgma.com/mgma-stat/medical-groups-productivity-still-struggling-in-2023-amid-staffing-shortages It's Time to Build Healthcare's AI-Enabled Future: https://www.mgma.com/articles/its-time-to-build-healthcares-ai-enabled-future MGMA Leaders Conference: mgma.com/conferences/leaders/overview Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to sha

In this episode of MGMA's Insights podcast, we feature Mike Gracz, sales manager, DataDiscovery, MGMA, talking about uncovering hidden opportunities with DataDiscovery. Some highlights from the conversation: * DataDiscovery is MGMA's software platform that analyzes medical practice data from EHRs and PMs to identify revenue leakage and increase collections * DataDiscovery brings siloed data together into one easy-to-use platform and uses rule-based algorithms and machine learning to solve revenue leakage issues * Practices that implement DataDiscovery alongside their current processes see an average 5% increase in revenue Key quote: "It's not my job to tell you how to spend the increased revenue," Gracz says. "But it is my job to show you a path to increase revenue utilizing the data you're already collecting through DataDiscovery." MGMA Resources discussed: MGMA DataDiscovery: https://mgma.com/datadiscovery WhiteSpace Health: https://whitespacehealth.com/?gclid=Cj0KCQjwsp6pBhCfARIsAD3GZub_IeZsrlDpxYkWw

As you know, burnout, stress and other mental health-related issues are at all-time highs for healthcare professionals. According to a recent MGMA Stat poll (www.mgma.com/data/data-stories/mgma-stat-overview), 80% of healthcare leaders said their level of stress or burnout had increased in 2022. Because of this stress-related epidemic, MGMA has developed a new podcast series, Mindful Medicine, where each episode we will talk with experts in the fields of psychology, neurology, leadership and mindfulness to help explain workplace stress and provide tools and resources to combat it. Our guest for this episode is Dr. Thomas Young, Chief Medical Officer at Proem Behavioral Health. Dr. Young talks about the connection between mental health and physical health and shares thoughts on behavioral health integration and the associated medical billing code. This code allows primary care physicians and non-physician practitioners such as PAs to bill for monthly mental healthcare services provided to Medicare patients.

In this episode of MGMA's Ask An Advisor podcast, we feature Liz Gurley, Sr. Manager, Sales Enablement and Data Strategy at MGMA, talking about achieving operational excellence through KPIs and benchmarks. MGMA Resources discussed: 2023 MGMA DataDive: https://www.mgma.com/datadive?utm_source=digital&utm_medium=search&utm_campaign=dat-dive-may-2023-datadivebrand&gad=1&gclid=CjwKCAjwyY6pBhA9EiwAMzmfwVyc1KR9Hs6O24DZZcMgOaLSb7-fDRu6U0VxIKsIyHc2XYZfYIwoRhoCjjkQAvD_BwE More Resources: MGMA Leaders Conference We're also sponsored by the MGMA Leaders Conference, which will be help in Nashville, TN, Oct 22-25. For more information to to MGMA.com/events. Additional Leaders Resources: MGMA Leaders Conference registration: mgma.com/conferences/leaders/register Leaders Conference Schedule: mgma.com/conferences/leaders/schedule Conference Overview: mgma.com/conferences/leaders/overview SPONSOR: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Soluti

In this episode of the MGMA Week in Review podcast, we welcome MGMA writer and editor Colleen Luckett to the show to share her thoughts on new MGMA content including an update on our COVID-19 Vaccine Billing and Coding Tool, an MGMA Stat poll about physician retirement and burnout, and the Mayo Clinic on best practices for shaping culture. Sources: Billing and Coding Tool for COVID19: https://www.mgma.com/member-tools/billing-and-coding-for-covid-19-toolkit Physician Burnout: https://mgma.com/mgma-stat/staying-vigilant-against-physician-burnout The Mayo Clinic on Shaping Culture: https://mgma.com/articles/formalizing-values-review-an-organizational-strategy-to-shape-culture MGMA Leaders Conference: mgma.com/conferences/leaders/overview Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to

In this episode of MGMA's Business Solutions podcast, we speak with Jamie Mallinger, Vice President and General Manager at Klara. Jamie is here to share his thoughts and expertise on best practices to address call volume challenges and workflow automation. Resources Discussed: * Klara: https://www.klara.com/ * Webinar On-Demand: https://www.klara.com/webinar/what-patients-really-want-where-does-your-practice-stack-up * Call volume challenges: https://www.klara.com/patient-communication * Workflow automation: https://www.klara.com/workflow-automation * Success stories: https://www.klara.com/success-stories Additional Resources: MGMA Leaders Conference registration: mgma.com/conferences/leaders/register Leaders Conference Schedule: mgma.com/conferences/leaders/schedule Conference Overview: mgma.com/conferences/leaders/overview

We welcome Blake Hendrickson to the MGMA Member Spotlight podcast. Blake has his MBA, FACMPE, and PhD. He is Assistant Professor at Austin Peay State University where he is Program Director of the MHA Program. Blake discusses his career journey in healthcare, from working in urgent care to consulting to becoming an assistant professor. He shares thoughts about conducting research on nursing retention and patient satisfaction, and offers suggestions for improving retention through empowering clinicians and embracing technology. Resources: Blake on LinkedIn: https://www.linkedin.com/in/blakehendricksonmbafacmpe/ Blake at Austin Peay: https://www.apsu.edu/hhp/graduate-degrees/master-healthcare-administration/faculty.php FACMPE Program: https://www.mgma.com/apply-for-fellowship SPONSOR: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduli

This episode features Pat Kroken, FRBMA, CRA and FACMPE, Director, Education and Corporate Communications, MSN Healthcare Solutions. Throughout her career, Pat has emphasized the importance of constant learning and adapting to change in the rapidly evolving healthcare industry. Pat encourages future healthcare leaders to focus on strong communication skills and to study areas like change management. Resources: MGMA Fellowship: www.mgma.com/apply-for-fellowship Book Suggestions: The Terminal List by Jack Carr: https://www.amazon.com/Terminal-List-Thriller-1/dp/1982158115/ref=asc_df_1982158115/?tag=hyprod-20&linkCode=df0&hvadid=459730868611&hvpos=&hvnetw=g&hvrand=6166005385048651623&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9028744&hvtargid=pla-922645782690&psc=1 Slaughterhouse Five by Kurt Vonnegut: https://www.amazon.com/Slaughterhouse-Five-Novel-Modern-Library-Novels/dp/0385333846/ref=sr_1_1?crid=1ZGO5RN1OY9TM&keywords=slaugh

In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about best practices for staffing shortages and employee turnover. MGMA Resources discussed: 2023 MGMA DataDive Practice Operations survey report: https://www.mgma.com/data-report-practice-operations-2023 MGMA Career Center: https://www.mgma.com/career-center Orientation and Onboarding Toolkit: https://www.mgma.com/member-tools/orientation-onboarding-toolkit More Resources: MGMA Community: https://community.mgma.com/ MGMA Manager Collaboration: https://community.mgma.com/discussion/most-helpful-interview-questions-1 Shaping a culture: Implications for Leaders: https://www.mgma.com/articles/shaping-a-culture-implications-for-leaders Be the Leader Nobody Wants to Leave – on demand: https://www.mgma.com/webinars/be-the-leader-nobody-wants-to-leave-on-demand Using Lean methodology to address medical practice staffing challenges: https://www.mgma.com/articles/using-lean-methodology-to-address-medical-practice-st

In this episode of MGMA's Business Solutions podcast, we speak with Mary Hammel, MLS (ASCP), Laboratory Manager with UC Health. Mary is here to share her thoughts and expertise on "Driving Test Standardization That Meets Provider and Patient Expectations." Mary is a member of the 2023/24 CLSI Expert Panel for point of care testing, was on the most recent ASCLS taskforce for revision of their Point of Care Position paper, and was the Program Chair for the 2023 Clinical Laboratory Collaborative Conference. Mary is also a member of the American Society for Clinical Laboratory Scientists and American Society of Clinical Pathologists. Resources Discussed: UC Health: https://www.uchealth.org/ Cepheid: https://info.cepheid.com/l/287772/2021-08-02/2jln25?utm_campaign=2023-NAM-US-PARENT-PPC-SEARCH-BRAND-PRCplus&utm_medium=cpc&LeadCampaignID=7011T000001YuEIQA0&utm_source=google&utm_term=cepheid&utm_content=search-ad-bm&gclid=Cj0KCQjwmICoBhDxARIsABXkXlL0hhF5aWaeYj5wAxAq4pQx0u4RszsytMtJ36g_APB

We welcome Noah England to the MGMA Member Spotlight podcast. Noah is Chief Operating Officer at Piedmont Plastic Surgery and Dermatology. Noah has earned his MBA, his BSRT(T), and his ACMPE. Noah shares his personal healthcare story, his journey as a healthcare leader, and how he is on the road four out of five days a week to meet face-to-face with leaders at Piedmont's various locations. Resources: PIEDMONT PLASTIC SURGERY & DERMATOLOGY: https://www.ppsd.com/ ACMPE: https://mgma.com/american-college-of-medical-practice-executives-acmpe?utm_source=digital&utm_medium=search&utm_campaign=cer-board-jul-2023-becomeboardcertifiedbrand&gad=1&gclid=CjwKCAjwgZCoBhBnEiwAz35RwkiRUhZWRf-dLhOHT9zdOGD06TlBXpFb3kwMc_sIVBKh8H7lP8ufNxoCE_oQAvD_BwE SPONSORS: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduling and Patient satisfa

In this episode of the MGMA Week in Review podcast, we feature content on behavioral health care integration. Sources: Behavioral Health Care: https://mgma.com/mgma-stat/behavioral-health-care-integration-continues-in-medical-groups-post-pandemic-world MGMA Leaders Conference: mgma.com/conferences/leaders/overview Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com. Thank you again for taking the time to listen to the MGMA podcast network.

In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about best practices for building out sign-on and retention bonuses at medical practices. MGMA Resources discussed: MGMA Stat on Bonuses: https://www.mgma.com/mgma-stats/after-a-year-of-pandemic-tumult-medical-practices-consider-bonuses-to-attract-top-talent MGMA Stat on Nurse Recruitment: https://www.mgma.com/mgma-stats/nurse-recruitment-and-hiring-after-the-great-resignation-still-a-major-challenge More Resources: Labor Market: https://www.shrm.org/resourcesandtools/hr-topics/compensation/pages/employers-rely-on-incidental-bonuses-amid-tight-labor-market.aspx SHRM: https://www.shrm.org/resourcesandtools/hr-topics/compensation/pages/incidental-bonuses-alternative-rewards.aspx AAFP: https://www.aafp.org/pubs/fpm/issues/2022/0500/p5.html Investopedia on Retention: https://www.investopedia.com/terms/r/retention-bonus.asp Retention and Bonuses: https://www.workhuman.com/blog/retention-bonus-agreement/ H