Mgma Small Talk

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat poll and results. Sources: MGMA Stat: https://www.mgma.com/mgma-stat/social-determinants-of-health-a-driving-force-in-medical-group-data-collection Physician Fee Schedule: 2024 Medicare Physician Fee Schedule Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com or email Daniel Williams directly at dwilliams@mgma.com. Thank you again for taking the time to listen to the MGMA podcast network. The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the d

This episode of the MGMA Business Solutions Podcast features three regional VPs from Jackson Physician Search. JPS is the largest privately held permanent physician recruitment firm, specializing in the recruitment of physicians, physician executives and advanced practice providers for healthcare organizations across the U.S. Helen Falkner serves as Regional Vice President of Recruiting by leading JPS’s growing Denver office. Tara Osseck, MHA is Regional Vice President of Recruiting, having been previously named one of St. Louis’ “Top 30 under 30” by the St. Louis Business Journal. Neal Waters, also Regional Vice President of Recruiting, serves as a mentor to a growing team of JPS recruiters. All three were recently featured in the MGMA webinar titled “Building Better Recruitment and Retention Strategies for Early Career Physicians.” Resources: JPS Webinar: https://www.mgma.com/webinars/building-better-recruitment-and-retention-strategies-for-early-career-physicians-on-demand JPS Research Paper: https://w

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about conducting a practice assessment. MGMA Tools: Communication Plan: https://www.mgma.com/member-tools/team-roster-and-communication-plan-template Project Charter: https://www.mgma.com/member-tools/project-charter-template Gemba Board: https://www.mgma.com/member-tools/using-a-gemba-board-boosts-transparency-and-engagement-in-project-management Sponsor: Physician Business Training (physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membershi

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat on benchmarking and insights on the 2024 Medical Billing Toolkit. Sources: MGMA Stat on benchmarking: https://www.mgma.com/mgma-stat/from-data-to-action-the-crucial-role-of-healthcare-benchmarking 2024 Medical Billing Toolkit: https://www.mgma.com/member-tools/2024-medical-coding-and-billing-toolkit Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com or email Daniel Williams directly at dwilliams@mgma.com. Thank you again for taking the time to listen to the MGMA podcast network.

This episode of the MGMA Business Solutions podcast features Dr. Pamela Ograbisz DNP, FNP-BC and Scott Selby of LocumTenens.com. Dr. Ograbisz is Vice President of Clinical Operations while Scott Selby is Senior Vice President in Enterprise Solutions. They're here to discuss a new research paper: "The Innovation Imperative for Physician Retention." Resources: The Innovation Imperative for Physician Retention: https://www.locumtenens.com/resource-center/survey-and-research-reports/the-innovation-imperative-for-physician-retention/ LocumTenens.com: https://www.locumtenens.com/ Additional MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practice

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about psychiatric assessment coding questions that have come in to the Ask MGMA feed on our website. MGMA resources: Resources: Outpatient Psychiatry & Psychology Services Fact Sheet CMS : https://downloads.cms.gov/medicare-coverage-database/lcd_attachments/31887_33/Outpatient_Psych_Fact_Sheet09.18.14.pdf Mental Health Psychiatry and Psychotherapy Services Noridian: https://med.noridianmedicare.com/web/jeb/specialties/mental-health CPT Code 99205: Billing Guide & Reimbursement Rates (2023): https://therathink.com/cpt-code-99205/ Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins

MGMA consultant Adrienne Lloyd joins us to discuss leadership, women in healthcare and discusses the exciting news that she'll be the new host of the Women in Healthcare podcast series! Sources: Adrienne on LinkedIn: https://www.linkedin.com/in/adrienneplloyd/ Transcript of Podcast: https://www.mgma.com/podcasts/women-in-healthcare-a-conversation-with-adrienne-lloyd MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email dwilliams@mgma.com If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat and more insights on reducing payment stress and addressing leakage in medical practices. Sources: MGMA Stat on fees for electronic payments: https://mgma.com/mgma-stat/fees-for-electronic-payment-still-taking-a-chunk-out-of-medical-groups-reimbursement Leakage: The problem your health system has no plan for: https://mgma.com/articles/leakage-the-problem-your-health-system-has-no-plan-for Reduce payment stress: https://www.mgma.com/articles/engaging-with-patients-to-reduce-payment-stress Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.co

This episode of the MGMA Business Solutions podcast features James Ford, sales manager with the MGMA Emerald Card. Launched in 2022, the MGMA Emerald Card is a credit card designed specifically for MGMA members and their business needs. It offers an easy-to-use platform that allows members to manage transactions, create and manage employee cards, set spending permissions, redeem rewards and make payments. Ford joins the show to discuss the evolution of the Emerald Card since its launch one year ago and shares its unique features along with feedback from MGMA members who have since utilized the card. Sources: MGMA Emerald Card: https://about.mgma.cards/ Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about how to use AI as a scribe. MGMA resources: It’s time to build healthcare’s AI-enabled future: https://www.mgma.com/articles/its-time-to-build-healthcares-ai-enabled-future Medical groups taking their time to adopt the right set of AI tools: https://www.mgma.com/mgma-stat/medical-groups-taking-their-time-to-adopt-the-right-set-of-ai-tools Other Resources: AI and HIPAA Privacy Concerns: https://aihc-assn.org/ai-and-hipaa-privacy-concerns/ Data privacy and artificial intelligence in health care | Reuters: https://www.reuters.com/legal/litigation/data-privacy-artificial-intelligence-health-care-2022-03-17/ How Should Clinicians Communicate With Patients About the Roles of Artificially Intelligent Team Members? | Journal of Ethics | American Medical Association: https://journalofethics.ama-assn.org/article/how-should-clinicians-communicate-patients-about-roles-artificially-intelligent-te

This episode of the MGMA Insights podcast features an interview with Janet Thomason, the Director of National Procurement at Project C.U.R.E. Project C.U.R.E. was founded in 1987 to address the staggering shortage of medical resources around the world. Since its beginnings in a garage in Colorado, Project C.U.R.E. has become the world’s largest distributor of donated medical supplies, equipment and services to doctors and nurses serving the sick and dying in more than 135 countries. Resources: About Project C.U.R.E.: https://projectcure.org/about-us/ Get involved: https://projectcure.org/take-action/ Ways to Give: https://projectcure.org/take-action/donate/ Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Ho

In this episode, we welcome Alizee Gagliardi, a recipient of the MGMA 2023 Future Five Award. Alizee is currently Director of Anesthesia Operations - Manatee Memorial Hospital and Lakewood Ranch Medical Center. Resources: MGMA.com Award Winners: https://www.mgma.com/mgma-acmpe-awards-and-recognition MGMA Award Winner Podcasts: https://soundcloud.com/mgmapods/sets/award-winners-2023 Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. Additional Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat and more insights on AI in healthcare. Sources: MGMA Stat on patient access: https://mgma.com/mgma-stat/patient-access-remains-a-challenge-as-medical-groups-recover-from-staffing-shortages AI in Healthcare: Retaining Your Team: https://mgma.com/articles/its-time-to-build-healthcares-ai-enabled-future Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com or email Daniel Williams directly at dwilliams@mgma.com. Thank you again for taking the time to listen to the MGMA podcast network.

RN and nursing coach Patricia Daiker discusses her personal health journey of developing type 1 diabetes at age 26 and transforming her struggle into helping others through her organization Better Diabetes Life. She shares the 5 pillars of her program and how meditation and other tools have helped her and others manage diabetes and reduce stress. Resources: Website: https://betterdiabeteslife.com/ Email: Patricia@betterdiabeteslife.com Insight Timer Meditation App: https://insighttimer.com/ MGMA Stat on Stress and Healthcare Leaders: https://mgma.com/mgma-stats/stress-and-burnout-a-growing-concern-for-healthcare-leaders Sponsor: MGMA Education - The Physician Business Training Program Most physicians don’t have the opportunity to learn the business of medicine. "What Docs Don’t Get Taught: Physician Business Training" is a course developed by MGMA and administrators from Johns Hopkins University School of Medicine. This on-demand course provides in-depth physician business training that can drive personal a

In this episode of the MGMA Member Spotlight podcast, we’re joined by Ilene Gilbert-Droge. Ilene is the President and CEO of Adventhealth Medical Group North Division. Ilene is also the 2023 MGMA Lifetime Achievement Award honoree. Highlights from the conversation include Ilene: - Sharing her journey starting in healthcare revenue cycle work and progressing to leadership roles across different organizations - Discussing her involvement with MGMA for over 25 years and the value it has provided - Emphasizing the development of future leaders through empowerment, coaching, and recognition - Addressing physician burnout through wellness initiatives, streamlining workflows and listening to staff needs - Focusing on patient-centered care through measuring satisfaction, care teams, and ensuring clinical excellence WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com. If you have opportunities and resources you'd

We’re joined today on the MGMA Business Solutions podcast by Mike McMann, Vice President, Client Management Physician Services at Conifer. Mike's here today to talk about denial prevention in a medical practice. Resources: Conifer: https://www.coniferhealth.com/ Mike McMann: https://www.coniferhealth.com/about-us/about-us-leadership/leadership-bios/mike-mcmann/ Denial Prevention: https://www.coniferhealth.com/knowledge-center/leveraging-a-rules-based-engine-for-touchless-denial-management/ MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA a

Dr. Scott Cullen, Executive Vice President of Strategic Innovation and Chief Clinical Officer at AVIA, discusses emerging trends and challenges facing healthcare leaders on this episode of the MGMA Insights podcast. AVIA recently launched their own Generative AI Strategic Collaborative of 20+ health systems, industry associations, and government leaders to produce a network-validated expert playbook. Here, Dr. Cullen discusses the major trends facing medical groups over the next couple years, the demographic forces driving a 45% increase in demand by 2030, the rise in disease burden, and the future of work and digital enablement to help ease the burden of the “24/7 consumer” and the “exhausted physician.” Sources: AVIA: https://aviahealth.com/news/avia-appoints-scott-cullen-m-d-as-evp-of-strategic-innovation-and-chief-clinical-officer/ Dr. Scott Cullen: https://aviahealth.com/about-us/our-team/# MGMA Stat on AI: https://www.mgma.com/mgma-stat/most-medical-practice-leaders-agree-that-ai-is-the-future-is-th

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on a new Jackson Physician Search study on early-career physicians and the future of AI in healthcare. Sources: MGMA Stat on AI in Healthcare: https://mgma.com/mgma-stat/most-medical-practice-leaders-agree-that-ai-is-the-future-is-the-future-now An Early Career Physician Playbook: Retaining Your Team: https://mgma.com/deep-dives/early-career-physician-recruitment-playbook Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com. Thank you again for taking the time to listen to the MGMA podcast network.

In this MGMA Business Solutions Podcast, we're joined by Jessica Langley. Jessica is chairwoman of the board for the National Healthcareer Association Inc., and is also Executive Director of Education & Advocacy, for NHA. Resources discussed: NHA: https://www.nhanow.com/ Contact NHA: https://www.nhanow.com/resources/support/contact-us Learning and Leading Success Stories: https://www.nhanow.com/resources/support/contact-us Staffing Solutions: https://info.nhanow.com/learning-leading-blog/5-reasons-employers-should-invest-in-nhas-healthcare-staffing-solutions McKinsey Workforce Shortage Study: https://www.mckinsey.com/industries/healthcare/our-insights/how-health-systems-and-educators-can-work-to-close-the-talent-gap MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to c

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about strategies to address the high rate of patient turnover. Patient turnover, often referred to as patient churn or attrition, can impact the financial health and stability of a medical practice. Estimates show that it’s six to seven times more expensive to acquire a new patient than it is to keep a current patient coming back. It’s also estimated that upwards of 80% of future profits come from just 20% of existing customers. Furthermore, big gains can be made by retaining patients because increasing patient retention rates by just 5% will increase profits anywhere from 25 to 95%. MGMA Resources discussed: Patient Retention: https://fullscript.com/blog/patient-retention DataDive Procedural Profile: https://www.mgma.com/datadive/procedural-profile CDC Survey Data: https://www.cdc.gov/nchs/ahcd/datasets_documentation_related.htm DataDive Operations Glossary: https://www.mgma.com/practice-ops-s