Software Process And Measurement Cast

SPaMCAST 760 will feature an interview with Jonathan Hensley, Founder & CEO at EMERGE. Jonathan and I talked about digital transformations and engagement. The core boils down to people and alignment. This was an extremely refreshing interview!  Let me know what you think. Jonathon Hensley is co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer experience. For more than two decades, Jonathon has helped startups, Fortune 100 brands, technology leaders, large regional health networks, non-profit organizations and more, transform their businesses by turning strategy, user needs and new technologies into valuable digital products and services. Jonathon writes and speaks about his experiences and insights from his career, and regularly hosts in-depth interviews with business leaders and industry insiders. He lives in the Pacific Northwest with his wife and two boys. linkedin.com/in/jonathonhensley emergeinteractive.com (Company) pr

The SPaMCAST 759 continues our exploration of critical thinking. This week we search for a consumable definition. If you can’t hold a definition in your mind it is hard to contemplate the impact and necessity of rigorous thinking.  Keis Kostaqi, brings the first installment of her Scrum Master, Facilitation and Transformation column to the podcast. In this installment, Keis discusses the impact of hierarchy on the role and behavior of Scrum Masters. Re-Read Saturday News We are nearly at the conclusion of Team Topologies: Organizing Business And Technology Teams For Fast Flow . Over the next few days, we will post a poll to get the selection process moving for our next re-read book.  Chapter 8 is titled “Evolve Team Structures With Organization Sensing.” I was struck by two important (and related) concepts during this read. They both are encompassed in the quote “the most important thing is not the shape of the organization itself but the rules and heuristics used to adapt and change the organizations as new

Jeffrey Miller and I have been trying to coordinate a time for an interview on the topics of tribal knowledge and team playbooks since August 2022. We finally solved that problem. Teams generate knowledge, understanding how to hold on to that knowledge and to push boundaries forward is why teams are powerful.    Jeffrey Miller Technologist, Speaker, Author Jeffrey Miller is a Senior Consultant at Manifest Solutions in Columbus, Ohio. Jeffrey has over two decades of experience helping organizations bring value to their mission through software. He has presented a variety of topics at local user groups, regional tech conferences, and national healthcare meetings. Jeffrey and his wife, Brandy, are adoptive parents and have written a fun children’s book called "Skeeters" with proceeds supporting adoption. Learn more about the project at https://skeeterbooks.com/adoption/. Contact Information Blog: https://www.knowledgeplaybook.com/ Company Website: https://manifestcorp.com/ LinkedIn: https://linkedin.com/in/jami

A funny thing happened on the way to SPaMCAST 757. I was considering critical thinking when I ran into data that challenged a common agile belief - enter critical thinking. The idea is that constant collaboration, the goal of team rooms, and always-on communication software, is to create good ideas and decisions; good but not great. This week we also have a visit from Susan Parente who talks about her approach to personal kanban, something she calls kanban for one. Susan also takes us under the hood for a view into her busy, innovative world and how she keeps it under control. Re-Rread Saturday News This week we are back with Chapter 6 of   Team Topologies: Organizing Business And Technology Teams For Fast Flow by Matthew Skelton and Manuel Pais.  The boundaries of teams are shaped by numerous pressures ranging from corporate politics and specialism to architectural structure. Inspecting the majority of teams it would seem that boundaries are the outcome of a random walk because they reflect all of these pres

SPaMCAST 756 welcomes back Paul Gibbons. In this visit, we discuss his new book Change Myths: The Professional's Guide to Separating Sense from Nonsense which he co-authored with Tricia Kennedy. I have described Paul’s new book as a Trojan horse. While it dispels myths it more importantly provides the tools for critical thinking which will allow you to tackle new myths as they appear. Pau’s bio: Paul Gibbons is an author, academic, speaker, and business consultant He has authored numerous books, including Change Myths: The Professional's Guide to Separating Sense from Nonsense and The Science of Successful Organizational Change, He lives in the Denver area with his two sons and enjoys playing poker, chess, and other mind sports.  Paul’s Website:  www.paulgibbons.net Email: Paul@paulgibbons.net Facebook – Paul Gibbons (author) Twitter – @paulggibbons YouTube – Philosophyfirst LinkedIn – Paul G Gibbons The interview with Paul was huge, so no Re-read Saturday News this week. We will be back next week.  In the i

SPaMCAST 755 features an essay on the relationship between engagement, hierarchy, and fatalism based on a discussion of the topic between the SPaMCAST Columnists. The ideas of hierarchy, engagement, and fatalism struck a nerve within the SPaMCAST family. To a person, the prevailing attitude is that hierarchy has value, but only to a point.  Jon M Quigley joins the cast in the second slot this week with a discussion about making mistakes. Learning from mistakes is important but making the same mistake over and over is not a sign that you are learning.  Re-read Saturday News! This week we finish the re-read Chapter 5 of Team Topologies: Organizing Business And Technology Teams For Fast Flow by Matthew Skelton and Manuel Pais. As noted last week, Chapter 5 is a powerhouse. This week, let's examine some of the behaviors that the four fundamental team topologies exhibit. Understanding how teams structured in this manner should behave will also be useful for understanding which team type delivers the most value to

Today I would like to introduce you to the Software Process and Measurement Cast’s newest columnist,  Keis Kostaqi. Keis is a scrum master and coach. She will bring a Scrumban flavor to the podcast. Keis has experience with teams with complicated work input patterns. Today we get to know Keis - and get some interesting ideas along the way.   Keis Kostaqi is a passionate Agile Coach with years of experience in healthcare, information services, and technology. Currently serving as a Program Manager for the Agile Transformation Team at Northwestern Medicine, she enables individuals and teams to be successful through continual learning and growth and facilitates self-managed continuous improvement. Keis serves at the Greater Illinois Chapter of HIMSS Board of Directors as an Educational Programs Director, where she plans and implements the chapter's programs and educational activities. She is also a Woman in Agile member focused on building mentor-mentee relationships that help the Women in Agile community unloc

SPaMCAST 753 features our essay on the impact of hierarchies on engagement and fatalism. Like most things in life, the relationship is not straightforward. Hierarchies giveth and taketh away. If you don’t get the balance right you can say goodbye to engagement, innovation, and fun at work. We also have a visit from Tony Timbol who brings his insights on the life cycle of user stories to the podcast in his To Tell A Story column. In this installment, we talk about the “Wall of Confusion.” When stories are created and then tossed over the wall to another team even high-performing teams slip into the slow lane. Re-read Saturday News! This week we re-read Chapter 4 of Team Topologies: Organizing Business And Technology Teams For Fast Flow by Matthew Skelton and Manuel Pais. The title of Chapter 4 is Static Team Topologies. One of the underlying messages in the chapter is that team topologies should not be static. However, not being static isn’t the same as playing musical chairs. Buy a copy and read along! - Team

SPaMCAST 752 features our interview with Laura Bell Main. We discuss the confluence of fast-growing companies and security. Maybe I should say collision instead of confluence. Note: Laura provides an incredible amount of wisdom in the interview; however, due to a user error (mine) I lost the first minute of the interview. The abrupt start of the interview means we hit the ground running with very little preamble. Laura Bell Main specializes in securing some of Australia and New Zealand’s fastest-growing organizations. She has over twenty years of experience in software development and information security. It's her mission and passion to bring security into organizations of every shape and size.  Laura is the founder and CEO of SafeStack Academy, an online education platform offering flexible, high-quality, and people-focused, secure development training for fast-moving companies, with a focus on building security skills, practices, and culture across the entire engineering team. SafeStack is a value’s driven

I have been considering the relationship between privilege and fatalism. Boiling down the impact of privilege to a single word, we find power. Whether it is the ability to make decisions about the work you will do, the power to direct others to do work, or even just to be heard, privilege is power. That power can generate fatalism in those without the power privilege delivers. In SPaMCAST 751 we discuss! Jeremy Berriault brings his QA Corner to the podcast. Mr. Berriault and I discuss why continuous improvement is important. Our discussion ties neatly into the essay on privilege and fatalism. We all have to commit to getting better every day or risk becoming irrelevant. Re-read Saturday News! Chapter 2 of Team Topologies: Organizing Business And Technology Teams For Fast Flow by Matthew Skelton and Manuel Pais is a deep dive into Conway’s Law both forward and backward (the Reverse Conway Manuver). Conway’s Law states simply: the way people are organized influences software architecture. Buy a copy and upgrade

SPaMCAST 750 marks the return of Evan Leybourn to the podcast. Evan and I discuss the different domains of business agility, the relationship between behavior and culture, and whether Taylorism still has a place in the world.  Evan is the co-founder of the Business Agility Institute; an international membership body to both champion and support the next generation of organizations. Companies that are agile, innovative, and dynamic - perfectly designed to thrive in today’s unpredictable markets. Evan is also the author of Directing the Agile Organisation (2012) and #noprojects; a culture of continuous value (2018). Website: https://businessagility.institute/ Re-read Saturday News! This week we tackle Chapter 1 of Team Topologies: Organizing Business And Technology Teams For Fast Flow by Matthew Skelton and Manuel Pais. The authors open Chapter 1 with a quote from Naomi Stafford, Guide to Organizational Design. “Organizations should be viewed as complex and adaptive organizations rather than mechanistic and lin

In SPaMCAST 749, we discuss the attributes of good work input/entry. There is no perfect approach to bringing work into an organization or team. Arguably since people are involved, perfect may not be something that can exist in the real world but instead, there are good approaches. There are nine key concepts for good work entry. Good work entry requires that these nine have to be present in some form regardless of whether you are using Scrum, Kanban waterfall, or some mix of frameworks. We want to be crystal clear, deciding to forego any of these characteristics other than for the briefest moment will set you on the path to the ninth circle of work entry hell. We also have a visit from Susan Parente who brings her Not A Scrumdamentalist column to the podcast. Susan and I diagnose why some organizations think that a product owner can also be a scrum master.  Re-read Saturday News! Today we begin the re-read of Team Topologies: Organizing Business And Technology Teams For Fast Flow by Matthew Skelton and Manue

SPaMCAST 748 features our interview with Bob Galen. Bob and I discuss Extraordinary Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond. With the interview, we wrap up the re-read and then moved on to talk about improving coaching and the agile industrial complex. Bob Galen is an Agile Practitioner, Trainer & Coach based in Cary, NC. In this role, he helps guide companies and teams in their pragmatic adoption and organizational shift towards agile methods of working. Bob has been doing that since the late 1990s, so he’s deeply experienced. He is the Director of Agile Practice at Zenergy Technologies, a leading business agility transformation company. Bob is also President and Head Coach at RGCG a boutique agile coaching firm. Bob regularly speaks at international conferences and professional groups on topics related to agile software development, testing, scaling, and organizational leadership. He is a Certified Enterprise Coach (CEC), Scrum Alliance CAL trainer, and an active member of

This week we continue our exploration of fatalism’s impact on change in organizations (listen to Part 1 in SPaMCAST 745). Fatalism does not have to be permanent. How that transition away from fatalism can be made varies depending on context. In this installment of the series, we will look at a few approaches to tackling this problem.  We also have a visit from Jon M Quigley. Jon and I discussed succession planning and why planning needs to be more diverse to support organizational health.   Re-read Saturday News! This week we re-read Chapter 20 of Extraordinary Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond. Bob notes that Stephen Covey’s seventh habit in his classic, Seven Habits of Highly Effective People, is sharpening the saw.  This is a reminder that who and where we are today can’t be who or where we are tomorrow. This habit is a prescription for balanced self-renewal. This is the last chapter of Extraordinary Badass; next week we will discuss the afterword and final thoughts.  

This week we discuss the Manifesto for Organizational Agility with Jeff Bubolz and Chad Beier. Jeff and Chad developed the manifesto to help organizations get agile and stay agile. Many organizations rush into agile finding early success that turns sour a few months or years down the road. This pattern is indisputable. The Manifesto seeks to highlight the core issues that lead to this pattern (you will also want to listen to the interview with Bob Galen on SPaMCAST 748 due to be posted on 26 March).  You can read the Manifesto for Organizational Agility at http://bit.ly/3mOnBaU Chad and Jeff’s Bios: Chad is an organizational agility advisor and external change agent with Wisconsin Agility and Professional Scrum Trainer (PST) with Scrum.org. He promotes organizational agility and positive pressure for change through speaking, advising, coaching, and training. Jeff is a Professional Scrum Trainer (PST) with Scrum.org, organizational agility advisor, podcast host, and speaker. Jeff brings storytelling, a broad a

Fatalism stops process improvement and agile transformations in their tracks. One of the definitions of fatalism is the belief that all events are predetermined and therefore inevitable. Just accepting the status quo because it is the status quo isn’t pragmatism it is stagnation. We also have a visit from Tony Timbol who brings his To Tell A Story column to the podcast. Sign up for his free newsletter (https://forms.aweber.com/form/73/322717473.htm) and get a copy of the ebook on agile requirements we discussed. Re-read Saturday News! Chapter 18 of Extraordinary Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond is titled “Dojo Practice for the Badass Agile Coach.” The coaching dojo in Chapter 18 has a much smaller footprint than other dojos I have participated in and is easily implementable. I ran two this week and have plans for several more.  Buy a copy and upgrade your coaching skills - Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond Week 17: Dojo Practices - htt

This week Nikhil Nandagopal and I talked about building teams. Teams are the heart and soul of software development in all of its many aspects. Nikhil provides pragmatic advice for organizing people into teams. We also discussed the democratization of coding that low-code platforms deliver. Nikhil Nandagopal, a co-founder of Appsmith, leads the development of the company’s product – the first open-source low-code platform for developers. He is a software engineer and entrepreneur with 10 years of experience building apps.  Nikhil’s GitHub Website: https://app.appsmith.com/applications  Nikhil’s Profile: linkedin.com/in/nikhil-nandagopal-05534241 Twitter NikilNandagopal Re-read Saturday News! Chapter 17 of Extraordinary Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond is titled “The Badass Agile Coach’s Guide to Starting Your Day” which provides a structure or ritual for beginning each coaching day. I almost see this as a macro planning arc that Bob has recommended for all coaching sessio

This week, we take a detour thanks to Extraordinary Badass Agile Coaching. Over the past two chapters, the book has drilled us on recognizing and adapting to situational nuances as a crucial skill for effective coaching. I will admit that my first few years of coaching were formulaic. I did not spend the needed time to understand and address nuances of context or differences in individuals' journeys through life. I do not remember when I learned that roles and situations change the trajectory of coaching, as does the starting point of the person or persons you are coaching. At some point, I got the point. In this chapter, diversity is an omnibus term used to describe inclusiveness across a range of different social and ethnic backgrounds and of different genders, sexual orientations, life experiences, and more. Galen-Personick focuses on four specific areas. Rather than recounting the four, what struck me during this read was the impact privilege has on both delivering and being coached. That’s what I discuss

This week, Jorgen Hesselberg discusses the efficacy of assessments in helping to guide an agile journey. Assessments are a tool to help coaches coach and to answer the question of where are we in our journey toward being more agile.  Jorgen last appeared in SPaMCAST 557 in 2019 (http://bit.ly/2MiBw4K). Jorgen Hesselberg is the author of Unlocking Agility and co-founder of Comparative Agility, a leading agile assessment, and continuous improvement platform. A proven thought leader of numerous successful enterprise transformation efforts since 2009, Jorgen provides strategic guidance, executive counsel, and coaching to some of the world’s most respected companies, both as an internal change agent and an external consultant. He has trained thousands of people on agile and Scrum, disruptive innovation, and enterprise transformation strategy. Contact Information Email: jorgen@comparativeagility.com  LinkedIn: linkedin.com/in/jhesselberg  Comparative Agility:  https://www.comparativeagility.com/product/ Re-read Sat

Planning is an important component of getting work done. Planning is not, however, creating and delivering work. Minimizing the amount of time spent planning but not under planning is almost mind-numbingly difficult. Flow metrics are tools to maximize the value of planning while minimizing the time spent on planning. Over the next few entries in the Software Process and Measurement Blog, we will explore several examples of using flow metrics in planning.   We also have a visit from Susan Parente who brings her Not A Scrumdamentalist column to the podcast. Susan provides guidance on navigating environments that are not pristinely agile in a pragmatic fashion. Re-read Saturday News! Chapter 13 of Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond is titled Badass Pair-Coaching.  Over the years I have had many opportunities to participate in pair coaching, although fewer over the past few years. I miss pair coaching; it pushes me to expand my horizons and up my game. What about you? Week 13: