Zach on Leadership

I love to teach leadership lessons inspired by pop culture references. Last week I drew leadership lessons from Napoleon Dynamite. That lesson was targeted at people my age and younger. Some of my older readers may not have gotten much out of it. I’d like to balance that out with an article that will likely resonate with people my age and older. In 1976, Boston released their debut self-titled album, with the hit, “Peace of Mind.” Fast forward 20 years,... Read More Read More The post Leadership Lessons from Boston’s ‘Peace of Mind’ appeared first on Zach on Leadership.

Napoleon Dynamite was released 20 years ago and was wildly successful, especially considering its tiny budget. The first time I saw it, I thought it was pretty dumb. But I must admit, it’s grown on me over the years. I recently watched it with my family and thought it was hilarious. I declared right in the moment, that I would be Napoleon Dynamite for Halloween. And, of course, you all know I like to draw leadership lessons from pop culture, and I... Read More Read More The post Leadership Lessons from Napoleon Dynamite appeared first on Zach on Leadership.

Roughly 12-14 years ago, a war raged in every corporate IT department. The people wanted iPhones at work. Corporate IT clung to their BlackBerry’s. This is most certainly old news. Why bring it up now? I think time gives us perspective. There are lessons to be gleaned now that were hard to see then. We love to talk about the hot new tech trends. Do we ever look back and evaluate our previous positions? What did we get right? What... Read More Read More The post Leadership Lessons from Losing the BlackBerry appeared first on Zach on Leadership.

There’s a meme circulating on the internet called the bell curve meme, or the midwit meme. It points out funny things that newbies do, compared to the prevailing wisdom of the masses, compared to the insight of the experts. The joke is that the experts often mirror the newbies. I haven’t seen the meme applied to technology leadership, but I thought I’d give it a try. “Don’t bring me problems. Bring me solutions,” says the leader, feeling smart, strong, and... Read More Read More The post Bring me Problems, not Solutions appeared first on Zach on Leadership.

Eight years ago when I started Zach on Leadership, some of my first blog articles were about helping people advance in their careers. I love techies. I’m one of them. I spent years of my career as a technician and engineer. Then I advanced and started climbing the corporate ladder. I truly believe that techies make the best technology leaders, but few of them are equipped to succeed in leadership. That’s where I come in. I detailed the pathway that... Read More Read More The post What’s the Difference Between a Director and a Vice President? appeared first on Zach on Leadership.

One of the most fundamental questions a tech executive must answer is, should we buy or build our software solutions? On the surface, this seems like a pretty straightforward question, but it can get complicated in a hurry. The basic line of reasoning works like this: Is there a commercial solution that meets my needs? If so, I should probably buy it, because why would I reinvent the wheel? That would be dumb. On the other hand, if I have... Read More Read More The post Reimagining the Buy vs. Build Process appeared first on Zach on Leadership.

Mark Zuckerberg famously started Facebook with the motto, “Move Fast and Break Things.” Eventually, they abandoned that motto after they broke a few too many things. I relate to this struggle more than most. Some lean more toward operational stability. Some lean more toward disruptive innovation. I’m squarely in the uncomfortable middle. Operations I’ve been accountable for operations my whole career. Twice now, I’ve been explicitly hired into a company because they really needed some operational rigor. Things were breaking... Read More Read More The post The Balancing Act of Innovation and Operations appeared first on Zach on Leadership.

Last week, I shared some leadership lessons from our company’s response to the global outage caused by a CrowdStrike update. Upon further reflection, there is an additional lesson to be shared. If you missed last week’s article go back and read it, then continue on here. After the initial recovery of our critical workloads, we took stock of the enormous job ahead of us to recover a large number of individual end-user computers spread across the globe. By then, we... Read More Read More The post Leadership Lessons from Volunteering for Extra Work appeared first on Zach on Leadership.

I awoke on Friday, July 19th to a phone full of missed calls and texts. Rubbing the sleep from my eyes, I went to my work computer, and jiggled my mouse to wake it up, only to see the blue screen of death. I returned the calls and quickly got up to speed on the technical carnage impacting the planet. Some of you never heard of CrowdStrike before last Friday, but most of us in enterprise technology know it well.... Read More Read More The post The Day 8.5 Million Computers Died appeared first on Zach on Leadership.

If you’ve been following Zach on Leadership for any amount of time, you know that I’m all about servant leadership. It’s a regular theme on this blog. If you’d like an overview of my views on servant leadership, check out this article. I’m in favor of it because it yields such good outcomes for everyone involved. The employees win, the customers win, and the leaders win. There aren’t any downsides. Yet, some still resist this leadership philosophy. Some argue that... Read More Read More The post Servant Leadership Isn’t for Wimps appeared first on Zach on Leadership.

Don’t you love it when you find a small tweak that makes a big difference? That always feels like a win because so much of what we do requires tremendous effort and the benefits are not always realized. We experienced one of these low-effort, high-reward changes this past year, and I thought I’d share our insights. Problem #1: Like many organizations, we rely on the timely cascade of relevant, contextualized information. Discussions at the executive level get shared with the... Read More Read More The post The Meeting Cascade: A Small Tweak to Improve Communication Speed and Cross-team Collaboration appeared first on Zach on Leadership.

I just got back from a two-week vacation. A common reaction I get is, “Wow. How did you pull that off?” I didn’t always do this. I started taking 2-3 week vacations annually about 9 years ago. The thing that triggered it was the purchase of an RV for our family of six. Sure, you can take your RV out for a weekend, and we do, but if you really want to use it for what it’s capable of, you... Read More Read More The post Can You Really Take a Two-week Vacation? appeared first on Zach on Leadership.

This past weekend, the world got one of the best-ever looks at the Aurora Borealis, aka the Northern Lights. Personally, I was in northern Minnesota at the time. I forgot my DSLR camera at home but managed to snap some decent shots with my iPhone. I took in the beautiful sights with several friends, who were also feverishly taking photos of the sky with their phones. This is what I experienced last weekend. Many of you probably experienced something similar:... Read More Read More The post Leadership Lessons from Seeing the Northern Lights through a Camera Lens appeared first on Zach on Leadership.

Note to my non-techie audience: This article is a bit more technical than usual, but as always, there’s a leadership lesson. This week, I’m reflecting on my time as an engineer and am considering what that means for my leadership practice. There are things that I did back then, that I now oversee. The technologies and times have changed, but a lot of the principles have not. 20 years ago, I worked as a senior systems engineer for a financial... Read More Read More The post Recreating Engineering Excellence as a Leader appeared first on Zach on Leadership.

Is leadership a general skill, or is it context-specific? In other words, does it help to have domain knowledge in the area you are leading, or can a skilled leader lead anything effectively? I’ve spent 100% of my professional career leading in the technology domain. I’ve never led a business unit, sales team, marketing function, or anything else. I generally consider my technical knowledge a huge asset when leading technology teams. It gives me credibility and empathy with my team... Read More Read More The post Leadership Lessons from Serving on a Church Board appeared first on Zach on Leadership.

My 16-year-old son, Nathan, got a job this week at a local fast-food restaurant. His experience reminded me of the stories I hear every week from “open-to-work” technology professionals looking for their next opportunity. While there are differences, there are more similarities than you might think. I’ll tell you his story, and then we will see what lessons apply to the rest of us. Originally, Nathan had no interest in working in fast food. He wanted to work at our... Read More Read More The post How to Get a Job in 2024 appeared first on Zach on Leadership.

“I need more staff,” says the manager, with a look of panic and exhaustion in his eyes. What happens next varies from leader to leader, but usually winds up in the same place: “No.” This experience is demotivating for the manager, aggravating for the overworked team, and is no picnic for those up the management chain either. In this article, I will unpack this dynamic a bit. A lot is going on here. I’ll even offer a few suggestions for... Read More Read More The post I Need More Staff! appeared first on Zach on Leadership.

You are a fantastic leader. You’ve got a great team. You gather everyone together in an all-team meeting. You carefully announce and explain your new innovative and strategic initiative. It’s inspiring. People nod their heads. They even clap at the end. Then the meeting ends and everyone goes back to their desks and does what they’ve always done. Despair This doesn’t really happen, does it? Your team members are good people. You are the boss. Of course, they listen to what you have to... Read More Read More The post Exploring the Disconnect Between Leadership Communication and Reality appeared first on Zach on Leadership.

I love the future, but sometimes, it is important to recognize the past. More than most, I pay attention to company history. I love our origin story and the twists and turns along the way. Understanding our past can help us make sense of our present and realize our future. CHS is a 95-year-old company. That history is filled with a lot of mergers. The most significant merger happened in 1998 when Cenex and Harvest States joined to form CHS. CHS’... Read More Read More The post A Legacy of Innovation: Happy 60th Anniversary to the CHS IT Department appeared first on Zach on Leadership.

Ever had a leader who was too involved in all of the details? We call that leader a micromanager. It can feel suffocating and unempowering. Ever had a leader who was aloof, uninvolved, with their head in the clouds? I’ve not heard “macromanager” as a commonly used term, but it seems like the appropriate semantic. This leader makes you feel unsupported and alone. Have you ever heard someone describe themself as detail-oriented? Have you ever heard someone describe themself as... Read More Read More The post How to Use Your Leadership Lenses appeared first on Zach on Leadership.