The Innovation Show

When we talk about a Bank 4.0 it is good to establish both a timeline and a definition for clarity: BANK1.0: Historical, traditional banking centred around the branch as the primary access point. Started with the Medici family in the 12th century. BANK 2.0: The emergence of self-service banking, defined by the first attempts to provide access outside of bank working hours. Commenced with ATM machines and accelerated in 1995 with the commercial internet. BANK 3.0: Banking when and where you needed it as redefined by the emergence of the smartphone in 2007, and accelerated with a shift to mobile payments, P2P and challenger banks built on top of mobile; channel agnostic. BANK4.0: Embedded, ubiquitous banking delivered in real-time through the technology layer. Dominated by real-time, contextual experiences, frictionless engagement and a smart, AI-based advice layer. Largely digital omni-channel with zero requirements for physical distribution. We welcome Founder of Moven Host of Breaking Banks Radio author of m