Leadertribe Podcast

Episode #097 Customer first impressions are important, and OTF does well in this area. To get customers to try it out and stay, it’s NOT about Orangetheory Fitness—it’s about the customer. I talk about this in today’s episode, and about the way you can train people to care! Unbelievably Good 2 Minute Video on the Difference Between Empathy and Sympathy LeaderTribe