Real Talk With Rachael Podcast

We are in a series all about burnout. I interviewed author and therapist Dr. Amy O’Hana about this topic, and am using her book for this series called “Beyond Burnout: What to Do When Your Work Isn’t Working for You.” This week we are diving into emotional exhaustion. Dr. O’Hana says, “Once a loving and compassionate person, you are now devoid of feeling. When you experience emotional exhaustion, you can become cynical and sarcastic. This style of relating and communication becomes a coping mechanism to protect your heart from holding more pain than it was intended to hold.” Today, I want to discuss E.I., which stands for Emotional Intelligence. High E.I. means you can: Recognize your feelings and communicate them to others in the moment Manage your intense emotions Pay attention to the emotions of others Understand the emotional climate of a meeting, workplace, or environment and manage it appropriately De-escalate situations that are emotionally out of control If you don’t feel you have a high EI, you are