The Innovation Show

Toys ‘R’ Us. Kodak. Blockbuster. Why is it that some companies evolve while others get left in the dust? How do they lose their relevance with customers? The scary truth is that the only thing harder than getting to the top is staying there. It may sound counterintuitive, but in many cases, it is the success of a company that eventually leads to its downfall. So what does it take to stay competitive and relevant when what customers went wild for yesterday is the boring, banal, bare minimum they’ll accept today? Through the story of the rise and plateau of a gym franchise recounted as a novel, today’s book shows exactly why most companies reaching the peak of their potential lose their curiosity and crash into irrelevance. From how we develop blind spots about our business to the pitfalls of feeling like an expert, this thought-provoking, engaging tale reveals the smokescreens obscuring imminent threats to long-term viability and walks you through specific ways to boost innovation, uncover customer needs, solv