The Innovation Show

When postwar American business was a vast sea of grey flannel suits and tasteful ties, a few unorthodox individuals were not so quietly shifting the paradigm toward the breezier, Google-ier workplace of today. These change agents include a raft of idealistic social scientists as well as nonacademics, like labour organizer Saul Alinsky, who pioneered the use of shareholder activism to open Kodak’s doors to more African Americans. Alinsky, who was literally willing to smash dishes to get attention, was the embodiment of the activist principle that behaving badly is sometimes necessary because, in the words of the civil-rights anthem, “The nice ways always fail.” Today’s guest uses religious terms to title each of the chapters of his book— “Monastics,” “Pelagians,” Mystics,” and so forth. At first, that seems an odd choice for a study of modern corporations and other secular institutions. But he is insightful to do so. Like the heretic whose rejection of religious orthodoxy might send him to the pyre, our gues