Enterprise Initiatives

Our guest on the podcast this week is Dave Zwieback, Author of Beyond Blame, Head of Engineering at Next Big Sound, and CTO at Lotus Outreach. We discuss how to reach a blame-free culture where outages are linked to multiple conditions instead of one person. Dave shares his framework for Learning Reviews and effective Postmortems. In an increasingly complex world, it is impossible to predict how a system will fail, but through these practices we can see emergent trends and understand how to continuously improve our systems.