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Download Episode Here Are your clients and customers getting a premium, memorable experience? Bob Pacanovsky wants to make sure they do. As a Chief Hospitality Officer, Keynote Speaker, and Owner of The Black Tie Experience, Bob shares valuable lessons for business owners, including leadership models, management tips, and how to leave a lasting impression. Tune in and prepare yourself for the next level of entrepreneurship and growth. Visit www.BobPacanovsky.com for more information on Bob’s services. You can also connect with Bob on Facebook (Bob Pacanovsky - Black Tie Experience), Twitter (@BobPacanovsky) or LinkedIn (Bob Pacanovsky).  Mentioned in this episode: Authors: John Maxwell, Scott Gross Musician Herb Albert SHOW NOTES  * 1:20  Who is Bob Pacanovsky and the importance of creating experiences for clients * 7:15   Welcome Bob; Lessons learned from hospitality and catering * 12:30 Starting Paparazzi’s Pizza and becoming a preferred caterer * 18:00 Advice from hi