Leigh Martinuzzi

678 Lee Cockerell (replay) - Service Excellence, Trust, Lifestyle & Leadership Advice

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Sinopse

Service Excellence, Trust, Lifestyle & Leadership Advice In this interview, I speak with Lee Cockerell about his book years of Leadership as the Executive Vice President of Operations for the Walt Disney World Resort. Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World Resort. As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world. Leadership and life lessons from someone who has been there and done that. We discuss the many virtues of leadership including discipline, organisational skills, building trust and creating buy-in, micro-managment and effective delegation. I hope you enjoy this replay. I would love to hear your thought so please comment below or reach o