Ordinary People Doing Extraordinary Things

In episode 511, I chat with Lakisha White, who chats about her passion for human psychology and UX research to help others. Listen as she chats about: Where her interest in these topics came from and how she found ways to use it in the library space What is a UX Researcher  Why we need to put aside our assumptions and how to do it The value of qualitative research Why users are more than a number and why human conversations and research are important