This Is Cx
Episode 1: An Introduction to Design Thinking and CX
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:15:52
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Informações:
Sinopse
On Inauguration Day 2017, our inaugural episode of this podcast focuses on what Design Thinking is and how its used to intentionally design new customer experiences. We also cover some real-world experiences that companies may want to re-think ("Experiences that Suck").
