This Is Cx

For those interested in learning more about Customer Service Excellence and West Monroe's capabilities to help organizations, please use the following link for a more information:WMP's Customer Experience OfferingsPaul and Mike would love to hear your thoughts on how you're best enabling your customer service professionals in a remote work environment, including best practices or lessons learned! Email us at thisiscx@wmp.com or message us via social:Paul Hagen: @PaulHagen, https://www.linkedin.com/in/hagen2020/Mike Manfredo: @mmanfredo0528, https://www.linkedin.com/in/michaelmanfredo/If you enjoyed this episode, please consider rating and reviewing the podcast. We’d love to hear your feedback. You can also subscribe to the podcast on iTunes or Spotify.