Joe Dalton

Experienced Customer Services Manager with over 35 years experience in a number of industries delivering quality service to customers.Experience managing large teams over 200 and coaching people to reach their potential.Advocate on Wellbeing and Motivational speaker to Institutions on the importance of Positive Mental Health in reaching your Personal and Business goals, and coach to individuals throughbjkennomotivation.comSpecialties: Customer Service Delivery, Process Development, Performance Management, Change Management, Complaint Management, Employee Relations, Risk Management, Assessment Centre Assessor , Competency based Interviewer, Development of Manpower plans , Property & Facilities management. Project Management . Collections & Recovery management. Support this show http://supporter.acast.com/breakthrough-brands-joe-dalton. See acast.com/privacy for privacy and opt-out information.