Human Capital Watch
Using Human Capital Analytics to Understand the Internal Customer, Before, During, and After a Crisis
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:37:16
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Sinopse
During times of high stress, such as during the COVID-19 pandemic, there will be a sense of urgency to make decisions and a corresponding risk of acting without fully considering the consequences of those decisions. Substantial research has been conducted in decision-making effectiveness, and overwhelmingly, the research concludes that successful decision making requires the availability of information (specifically financial information) and its deployment in a variety of financial management techniques. The target of most decisions during the COVID-19 pandemic have focused on human capital deployment – for example, how to: · reduce staff size, · increase staff size, · keep employees safe from COVID-19, · get technology to people working from home as appropriate, · counsel employees in emotional distress, · optimize productivity, · get products made and delivered to customers, · pivot the business model and associated human capital needs to stay relevant. An accurate underlying assumption is In the absence