Talking Business With Alan Kohler

SurePayd is a cloud-based payments layer for B2B accounts receivable, an area of the business where customer experiences are often negative.Karen on SurePayd:“When it comes to enterprise accounts, this means chasing payments, sending notifications, managing disputes or running reports that require a lot of complicated, cumbersome activity. Surepayd addresses this pain point by integrating with our clients’ existing ERP, and bringing an automated, consumer-like, and customisable digital experience to B2B accounts receivable.” She explains the company provides a ‘relationship engine for the back office – a revolution in what was traditionally just a transactional process. Helps give the back office what were generally front of house resources; ease of communications, branded marketing strategies, and transparency of customer data & more. She also has comment on the merits of automation vs offshoring jobs. While fears over job losses are understandable, that same fear can lead t