Behind The Backline

A lot of businesses usually follow a pattern of starting out family-based and traditionally small with a focus on the customer. But as growth happens, it can be really easy to lose sight of that in order to accommodate the ever-changing landscape of a growing business.  Leadership changes, employee turnover, hiring people who can fill support jobs but don’t necessarily know the product inside and out, and a focus on the bottom line become more important than the roots you came from.  It’s nobody’s fault, and most of the time it is a natural part of growth.   But as this and a few of our other interviews have revealed, the younger brands are attempting to keep customer-centric cultures intact while attempting to grow out of that new business mindset into one that can scale and be successful. This is great news for the music industry as it slowly makes the shift from solely corporate-owned to one that once again puts the fans and artists first.   Dream Cymbals and Gongs is no exception to this new (and revived)