Improving Customer Experience
Customer Survey Metrics: Are They Really Satisfied?
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:04:00
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How an online retailer improved Customer Experience Optimization: revenue and profit by analyzing bottom-box survey responses. From guest blogger Michele Goetz at the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (4:00) - Sign-up for ClearAction Newsletter.
