Improving Customer Experience
Measure Customer Value the Customer's Way
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:03:13
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Sinopse
Customers automatically use 50 or more metrics for any customer experience. We may be re-inventing the wheel as we strive to come up with customer metrics that spell success. From the blog Customer Experience Optimization: (3:14) - Sign-up for ClearAction Newsletter.