Improving Customer Experience
Proactive Customer Experience: Cisco's Anu Ranganath
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:12:59
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Sinopse
Interview with Anu Ranganath, Cisco Systems Global Customer Engagement Program Manager for Quality Initiatives. Definitions and examples of Customer Experience, Brand Promise, Customer Touchpoints and Loyalty Value. From www.blogtalkradio.com/customerexperience. Related information at Customer Experience Optimization: Sign-up for ClearAction newsletter. (12:59)
