Improving Customer Experience
Customer Retention Begins With Trust
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:18:37
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Sinopse
Trust is the foundation for long-term productive customer relationships. Customer involvement is essential, yet prevention of customer hassles is even more important. See presentation slides at http://www.slideshare.net/clearaction, and blog at Customer Experience Optimization: Customer Experience Optimization for related resources. (18:37)
