Improving Customer Experience
Loyalty is Not Just for Customers
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:04:34
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Sinopse
Companies do a lot to encourage customer behavior that favors their brand. Yet, like most things in life, loyalty is a two-way street. Who are you loyal to? Features the book, Why Loyalty Matters. For the blog Customer Experience Optimization: at http://customer.ology.com (4:35).
