Loretta Mcnary Live

Loretta McNary talks to the Man behind JD Power & Associates

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Sinopse

Loretta McNary Live is a premier blog talk radio show created for an empowered, active, and diverse TV, radio, social media and online listening audience. LML uses a progressive live call in format to target an ever expanding market of online listeners wanting an impressive menu of meaningful, insightful, and authentic conversations  Our guests today are James David Power III and his son Jamey Power. Formed at James David “Dave” Power III’s kitchen table in 1968, J.D. Power and Associates revolutionized the auto industry. A name synonymous today with improving overall car quality and customer satisfaction, Dave Power helped the auto industry truly understand the value of listening directly to the voice of the customer. His mission would not only change how the auto industry operated; it affected the way nearly every manufacturing and service industry sought out and responded to customer feedback.  Now in his early eighties, Dave, his close associates, and leaders in the auto industry are reflecting on the