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Listen to the full audiobook free with a 30-day trial. Go to https://hotaudiobook.com/free/324262 Title: Dealing with Difficult Customers Author: Noah Fleming and Shawn Veltman Narrator: Tom ParksCristina Panfilio Format: Unabridged Length: 4 hrs 51 mins Language: English Release date: 2018-01-30 Publisher: Brilliance Audio Genres: Business & Economics, Career Development Publisher's Summary: Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. Contact me for any questions: inforeq17@gmail.com