T Gordon Salon Talks

In this podcast I talk to Reid Zurlo, she is the Reluctant Client. She reviews her funny, kitschy hair salon history. If your in the salon business or if you can simply relate your salon histroy. Please take a listen.  BlogThe Life Cycle of a Reluctant Client My freind Reid is a classic and yet reluctant client. She is the type who doesn't want to commit to doing her hair regularly. “it is too expensive, too time consuming.”  But the salon environment offers so many more benefits for her, the friendship, camaraderie, the calmness, the rejuvenation, the downtime from the daily grind, release from the psychosis of life, of family, divorce, drug addiction and more. Reid doesn't just come to the salon for hair, she comes for solace.Reid like so many others wants the results of coming to the salon but not the commitment. At least that is how she intellectualizes the experience. “I hate it.” I didn’t go to salons for years she says, I was young and I let my hair go wild. This is when she was young with three young