Clintcast
33-Process vs Outcomes
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:11:31
- Mais informações
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Sinopse
In the healthcare profession, there are processes that we continually strive to improve. That is great that we do this - it is, after all, expected that we strive to get better. How does your customer, however, perceive the 'outcomes' of your process improvements? That is far greater in importance to your success.
