Scrum Master Toolbox Podcast

Juliana Stepanova: The 90-Minute Retrospective Disaster That Taught Me Servant Leadership Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "It's not my job to find the points to improve. My job is to help the team find them, to interact their communication, to start thinking about the improvements, and not pushing them into my exercises." - Juliana Stepanova   Juliana shares a humbling experience from her first year as a Scrum Master that transformed how she approaches facilitation. She had meticulously prepared what she believed was a brilliant 90-minute retrospective—carefully designed exercises, content tailored to the sprint, everything by the book. Yet when she asked the team for feedback at the end, they delivered a crushing verdict: "It was the worst retro ever." The disconnect wasn't about the quality of preparation but about whose perspective drove the design.