Fintech Insider By 11:fs

About this episode: On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026? Using our Digital R.I.C.H.E.S framework, we explore how AI is changing the way financial services meet customers at their point of need, from real-time insights and smarter personalisation to context-aware experiences. This is what truly digital banking looks like now, what’s hype versus reality, and what consumers should actually feel and benefit from as AI becomes embedded in everyday money management. This week's guests: Ross Gallagher - Head of Consulting at 11:FS  Fernanda Dobal - Product Director at Cleo Megan Caywood - CEO and founder of Caywood.io Support our sponsors: Use code FINTECHINSIDER at the link below to get an exclusive 60% off an annual Incogni plan: https://incogni.com/fintechinsider -- Grab your EXCLUSIVE NordVPN Deal by going to nordvpn.com/fintechinsider t