Mgma Small Talk

In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams talks with Carol Ittig, MBA, FACMPE, Practice Administrator at Children’s Orthopedics and Scoliosis Surgery Associates in St. Petersburg, Florida. Carol shares her journey from healthcare administration student to influential leader, and how adopting a go-giver philosophy has shaped her approach to leadership, mentorship, and innovation.Key Takeaways [03:35] Carol’s Path to Healthcare Leadership Carol’s career pivot and how early experiences in patient care sparked her passion for health care leadership. [07:35] Why Networking is Non-Negotiable How leveraging MGMA and other professional networks enabled Carol to launch new initiatives like research programs and a foundation. [07:49] The Power of Mentorship Lessons from her mentor Debbie Mitchell — setting boundaries, embracing authenticity, and saying yes to growth opportunities.[10:49] The Go-Giver Philosophy in Action Carol explains the five laws from The Go-Giver and how they