Talking HealthTech

392 - Unlocking the Digital Front Door in Healthcare. Nicole Nixon, Five Faces

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Sinopse

In this episode of Talking HealthTech, host Nathan Moore talks with Nicole Nixon, CEO of Five Faces. They discuss Nicole's diverse background in the Royal Australian Air Force, entertainment, manufacturing, and business turnaround, and how these experiences have shaped her approach to leading Five Faces. They also delve into the concept of the digital front door in healthcare and how it improves patient access to care. Nicole shares insights on how Five Faces managed the shift to focus on patient experience during the COVID-19 pandemic and the role of technology in facilitating this change. They also explore why the healthcare industry is increasingly embracing digital technologies and the driving factors behind this trend.Key Takeaways: