Talking HealthTech

In this episode of Talking HealthTech, host Nathan Moore speaks with Peter Catt, Director of Quantum & AI at Virtual Blue Limited, about the role of AI and quantum technologies in transforming patient engagement and clinic operations. They discuss Virtual Blue's solutions like Smart Engage and Neural Insights for Clinic Operations (NICO) and dive deep into how these applications enhance healthcare efficiency and patient interaction.Key TakeawaysSmart Engage: A conversational AI solution primarily used for radiology bookings, utilising natural language processing to handle complex workflows and integration with radiology information systems (RIS).Intelligent Avatars: Personified AI avatars that significantly improve booking completion rates by engaging users and guiding them through processes.Neural Insights for Clinic Operations (NICO): This combines deep learning and quantum technologies to forecast patient demand, optimise workforce schedules, and balance clinician preferences.Operational Efficiency: AI