Happier At Work

What if we reimagined work as a product, something employees subscribe to, rather than simply a place they show up?In this thought-provoking episode of the Happier at Work podcast, Aoife O'Brien sits down with Dart Lindsley, CEO and co-founder of 11fold and host of the Work for Humans podcast. Together, they explore the innovative concept of treating work as a product, challenging traditional management mindsets, and putting employees in the role of valued customers. Dart draws from decades of experience leading HR transformation at industry giants like Cisco and Google, explaining how “work as a product” unlocks more meaningful employee experiences and, ultimately, drives better business outcomes.In This Episode, You’ll Discover:Why “employees as customers” is not just a metaphor. Employees actively exchange value and have choices, demanding a product approach to work design.The limits of treating employees as assets or inputs, and the powerful shift to seeing them as subscribers who daily choose their work.