Healthcare Change Makers

Dr. Mike Heenan is the President and CEO of St. Joseph's Health System and President of St. Joseph's Healthcare Hamilton. On the episode, Mike tells us about a time when he received one very striking complaint and how it pivoted his work and that of the organization. We also speak to Mike about his career path and how no matter who you are, you can have an impact on someone’s life. Throughout his career, Mike has dedicated a lot of time to learning. He shares with us his views on how it’s an important balance for all of us to keep in view. While covering some heavy but important topics, Mike also touches on how his family grounds him. And of course, how he’s a big Blue Jays fan! Quotables: “I think when you go through life and you say what’s my value proposition, it allows you to focus on what gets you up every day and it doesn’t look like a transactional job, but a career calling.” – M. Heenan “It’s these real-life experiences that can stop you as a leader… but it’s these humanistic ethical issues that reall