Founders

What I learned from reading Les Schwab Pride In Performance: Keep It Going! by Les Schwab.  ---- 16 ideas from the book:  Intensity is the price of excellence —Warren Buffett I am 68 years old now. And I've run it in overdrive my whole life. I've always wanted to be the best tire dealer, not necessarily the largest tire dealer. The people serving your customers are the most important people in your company: We have had over the years some people in the office that sometimes think they are more important than the stores. The office serves only one purpose, and that is to serve the stores. Some of our office people sometimes wonder about this. But I’ve warned them, don’t bitch to me because that is the way I want it. If you want to go out and start at the bottom changing tires and work into a manager job, then hop right to it. If it weren’t for those men in the stores working their butts off in all kinds of weather, missing meals, God awful hours, etc. you wouldn’t even have a job. If you’re not serving the cus