Culture Builders

Ever struggle with someone's behavior? Instead of assuming the worst, try seeing them as the hero of their own story. This "Heroic Perspective" exercise helped Coach Ramirez understand Sofia's disruptive actions. 3 steps: 1) "I'm trying to..." (their view) 2) Another perspective. 3) Push for a third. It's about understanding, not excusing. #mindsetshift #teamwork #communication