Larry Williams Drive

Kiwi diners have mixed feelings on replacing human service with technology, with many preferring face-to-face interaction. Those 46 and older showed negativity towards QR code and app-based ordering, with half 18-to-35-year-olds neutral on the topic. Restaurant Association president Mike Egan says many diners prefer the tactile experience of using a menu they don't have to scroll through. He also explained there were other issues that could impact workers as well - as kitchens could be slammed if diners ordered during peak times. LISTEN ABOVESee omnystudio.com/listener for privacy information.