Mgma Small Talk

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams welcomes Julie Mobley, the founder of Gemstone Consulting and the practice administrator at Coleman Internal Medicine in North Alabama. Julie is set to speak at the upcoming MGMA Operations Conference in Las Vegas, where she will be addressing the topic of navigating patient financial responsibility.Key Takeaways:Julie shares her diverse healthcare journey, including her background in speech pathology, software testing, and eventually transitioning into healthcare administration.Julie has been an MGMA member for 10 years, initially introduced to the organization through her work with an EMR company.As a practice leader, Julie emphasizes the importance of effective communication, emotional intelligence, and understanding personality differences to foster strong team dynamics.Managing a remote chronic care management team presents unique challenges, which Julie addresses through quarterly in-person meetings and leveraging a physician-led