Healthcare Change Makers

With the insights from 2024 under her belt, Catherine is filled with ideas, hope, and confidence in the magic of the reciprocal model for the upcoming year. One of the initiatives Catherine is looking forward to includes continuing to meet Subscribers where they are across Canada through joining Subscriber forums, conferences, and quality days. Another exciting thing on the horizon is finalizing HIROC’s strategic plan for 2026 onwards by tapping into the phenomenal guidance from staff, Subscribers, and the board. On our final episode of the year, reflect alongside Catherine as she shares some of the new things she has learned in 2024, the top trends and success stories she’s heard from Subscribers, and what brought her joy this year. You’ll even hear about her new puppy, stay tuned until the end! Quotables: “We’ve done lots of work around ensuring we’re staying focused on service, that’s such a dominant feature for HIROC and its staff.” - CG “It’s amazing to me how creative and talented the people who work i