Fintech Focus

2020 showed us just how important it is to embrace retail and commercial customer relationships that exist solely in the digital realm—meaning relationships that have no face-to-face interaction whatsoever in the customer lifecycle. We spoke to CSI’s Senior Director for Digital Strategy to find out how. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube