Project Management Training Podcasts

APM PMQ (2024) Conflict Resolution (LO11)

Informações:

Sinopse

11. Conflict Resolution - This podcast discusses the ability to identify and address differences between individuals and/or interest groups, and covers: a) The sources of conflict within a project. b) How conflict can have both positive and negative impacts within a project. c) How conflict can be addressed in different situations (such as Thomas Kilmann Conflict Mode Instrument).