Techpoint Charlie

Anne's reading recommendations:Must have -UX Maturity Model: https://www.nngroup.com/articles/ux-maturity-stages-1-4/Nice to have - The role of a user researcher: https://medium.com/@stonecrops/the-researchers-journey-leveling-up-as-a-user-researcher-a85cd35b53f5Research Ops community: https://researchops.github.io/www//Dovetail, my research repository: https://dovetailapp.com/Our episode today:Introduction to the episode and AnneIntroduction to the role of UX researchWhat exactly that isWhy even have one, and not just incorporate research into your roleHow is it different than doing research as part of another role (designer, product manager...)The motivation for doing itHow does it look like in the day to dayFor AnneFor othersUX Maturity / How to live a user-centered approach in any organizationThe UX Maturity Model“User-centered” is a buzzword your organization uses? The time or an honest self-assessment.As their UX approach matures, organizations typically progress through the same sequence of stages