The Leadership Japan Series By Dale Carnegie Training Japan

APAC always ranks low in global engagement surveys. At the very bottom of the APAC calculation sits Japan. Part of the reasons are language and cultural. The translations from English can sometimes be off the mark and lead the Japanese to score lower.  I always recommend carefully checking the translations to try to tighten them up and make the meanings clearer. Other hurdles can be cultural.  One question often asked is “would you recommend the company to your family and friends as a place to work”.  This is a straightforward question in most countries, but not in Japan.  The sense of responsibility and accountability here is high and those taking the survey will answer this question with a low score.  It isn’t because they don’t like the company, but they are risk averse.  They worry if they recommend the company, their family or friends may complain to them and quit the company because it is not a match.  Alternatively, they worry the company will complain to them about the person they recommended.  They s